What are the responsibilities and job description for the Telephone Operator/Unit Support Assistant position at Global Service Resources?
Global Service Resources, Inc., a leading Healthcare staffing company has an opening for full-time Telephone Operator / Unit Support Assistant at Rancho Los Amigos Rehabilitation Center located in Downey, CA.
Hours :
Evening Shift 3pm / 4pm-11 : 30pm / 12 : 30am
Night Shift (11pm / 12am – 7 : 30am / 8 : 30am)
JOB DESCRIPTION
Answer incoming calls and provide callers with the requested information
Handle customer inquiries and complaints in a polite and professional manner
Transfer calls to appropriate personnel or departments
Assist customers in placing orders
Take messages and forward them to the relevant parties
Maintain records of customer interactions and transactions
Ensure customers’ satisfaction by providing accurate information in a timely manner
Follow communication procedures and standards
JOB REQUIREMENTS
Must be fluent in Spanish.
Must have at least 1 year of related experience.
Must have hospital experience.
Possess a current Basic Life Support (BLS) certification from an American Heart Association.
BENEFITS
At Global Service Resources Healthcare, we concentrate on building careers and we offer attractive compensation packages.
Medical Insurance
Dental Insurance
Accrued Sick Hours
Referral Bonus
- Benefits available according to company policy.
References will be requested if called for an interview.
Since the job needs to be filled immediately please email your resume as soon as possible.
We will contact you on receipt!
Thank you,
Chrizel Vivas
201-578-3431
Recruiter / Global Service Resources
