What are the responsibilities and job description for the Information Specialist position at Global Support and Development?
*** Unable to provide sponsorship at this time. Only considering persons eligible to work in the United States.
Position Title: Information Specialist
Supervisor’s Title: Information Manager
Exemption Status: Non-Exempt
Positions Supervised: N/A
Location: Charlotte, NC and travel to other locations as needed
BACKGROUND:
Global Support and Development (GSD) is a humanitarian organization whose mission is to work with regional, national, and local actors across the Caribbean, Central America and South Pacific for resilience to crises through rapid response, disaster preparedness, and climate adaptation.
GSD began as an impromptu response to Cyclone Pam in Vanuatu in 2015. Since our founding, we have worked with a number of regional, national and local actors and supported various international and United States domestic disaster response and preparedness efforts. Our first response defined the core of GSD’s DNA as an organization – to work with communities – led by their needs, filling the gaps they have identified, while leveraging unique approaches and capabilities with an innovation mindset. By integrating our team’s diverse skill sets and resources into local responses, we provide rapid response assistance to affected communities in coordination with regional, national, and local community partners. We work to support and strengthen local capacity through disaster preparedness initiatives, including innovation and climate adaptation, to reduce the impact disasters and the climate crisis have on communities.
PURPOSE OF POSITION:
The Information Specialist reports to the Information Manager and sits in the Program Quality and Information (PQI) Department which is part of the Strategy Section. The Information Specialist works with the Information Manager to develop and implement information management processes and systems both within the organization and for external partners. To achieve this, the Information Specialist will engage closely with stakeholders to gain an in-depth understanding of their specific information management challenges, ensuring that solutions are tailored to address gaps and improve efficiency. In addition, the Information Specialist will perform Geographic Information Systems (GIS) analysis and mapping for internal GSD usage, creating detailed maps and analyzing spatial data to assist in decision-making, planning and response operations.
ESSENTIAL FUNCTIONS:
- Support the development and implementation of strategies for efficient organizational knowledge capture, organization, storage, retrieval, and dissemination;
- Engage with stakeholders to understand their information management challenges and operational requirements, and develop tailored solutions to improve efficiency and address gaps;
- Collaborate with the Information Manager to develop and implement information management systems and processes that support operational efficiency for both internal and external stakeholders;
- Continuously assess and optimize information management processes to ensure they effectively support day-to-day operations and strategic goals;
- Perform GIS analysis and create detailed maps and geographic data visualizations to support operational decision-making and strategic planning;
- Analyze spatial data, identify trends, and produce interactive visualizations to communicate insights for operational planning and location-based analysis;
- Support assessment activities, provide advice on assessment design to ensure data quality, and manage data collection and analysis platforms and tools such as KoBo Toolbox;
- Stay abreast of best practices and emerging technologies related to GIS and information management to ensure the organization remains innovative and efficient;
- Be engaged on the subject of humanitarianism and application of information management to humanitarian operations;
- Prompt and action GSD’s core values of accountability, humility, and integrity in all work we conduct;
- Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact; and
- Perform other duties as assigned.
QUALIFICATIONS:
Required Experience:
- Five (5) or more years of relevant professional experience, preferably in the humanitarian sector; and
- Five (5) or more years of experience in GIS analysis, mapping, and data visualization.
Required Education:
- Bachelor’s degree in Information Management, GIS, Computer Science, Data Science, or relevant field; or
- Equivalent combination of education and experience.
Professional Licenses/Certifications:
- Certified Analytics Professional; and
- Certification in project management is desired.
Knowledge/Skills:
- Solid problem solving skills;
- Demonstrated ability to analyze cultural context;
- Ability to coordinate multiple projects simultaneously under pressure;
- Confident and effective written and verbal communication, to include presentation ability;
- Cultural awareness and the ability to work collaboratively with a wide array of stakeholders to build relationships;
- Proficiency with ArcGIS and other GIS software, along with data visualization software (e.g., Tableau, Power BI) strongly desired;
- GIS programming skills (e.g., Python, SQL, or scripting in ArcGIS) for automating tasks, creating custom tools, and enhancing GIS workflows;
- Strong understanding of database management, spatial data analysis, and information systems;
- Proficiency in using Kobo Toolbox for data collection and assessment purposes, including designing forms, analyzing survey data, and ensuring data integrity ;
- Experience training others in technical tools strongly desired;
- Demonstrated ability to visually communicate complex concepts in a succinct and creative manner;
- Familiarity with Airtable for project management or data management is a plus;
- Strong organizational skills and the ability to rapidly shift tasks;
- Flexibility to adapt to evolving organizational needs and technologies;
- Experience working and/or traveling domestically and internationally; and
- Written and verbal proficiency of Spanish and/or French desired.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- At this time, GSD is not offering sponsorship and is only accepting applications from persons eligible to work in the United States; and
- Routine domestic and international travel up to 25% is required.
Work Authorization Requirements: GSD participates in E-verify, an internet-based system that allows employers to determine the eligibility of their employees to work in the United States. E-Verify is administered by the U.S. Department of Homeland Security and the Social Security Administration. Our participation in E-Verify is in compliance with federal law and is limited to the use of E-Verify for employment eligibility verification only. We do not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9.
BENEFITS:
You'll get..
- Medical, Dental, and Vision Insurance: Premiums 100% covered by GSD for employee, employee spouse, employee family
- Basic Life, AD&D, and Long Term Disability Insurance: Fully covered by GSD
- Health Reimbursement Account (HRA): Up to $4,000 in total annually for employee 2 or more family members
- Voluntary Life Insurance: Options available at reasonable group rates
- Generous Paid Time Off (PTO): All employees are eligible for an annual accrual (up to 5 weeks of PTO per year)
- 14 Paid Holidays
- Parental Leave: Up to 12 weeks paid by GSD
- Employee Assistance Program (EAP)
- Professional Career Development Opportunities
- 401(k): GSD will match up to 6% of base salary for all employees ages 21 . Employees are eligible to begin contributing after 1 pay cycle, and the company match will go into effect immediately after employee begins contributing
- Additional Perks!
This job description is a summary rather than a detailed list of the duties performed. The essential functions, knowledge, skills, and working conditions may change along with business needs. This job description does not constitute a contract between employer and employee as employment is at will. Global Support and Development provides reasonable accommodations to assist qualified individuals in order to perform the essential functions their job requires.
GSD is an Equal Opportunity Employer, and embraces all candidates regardless of race, color, sex (including pregnancy), nation of origin, ethnicity, religion, disability, marital status, sexual orientation, age, gender identity or expression, genetic information, military/veteran status or any other basis prohibited by law. GSD promotes diversity, equity, and inclusion in all candidate selections. GSD promotes diversity, equity, and inclusion in all candidate selections.
Salary : $4,000
