What are the responsibilities and job description for the Banking Specialist position at Global Technical Talent, an Inc. 5000 Company?
Job Title: Banking Specialist
Contract Duration: 12 Months
Pay rate up to $24/hr
Work Type: Remote
Location: Mount Laurel, NJ
About the Role:As a Banking Specialist III, you will play a crucial role in providing exceptional customer service and supporting the implementation of banking products. You will be responsible for building strong customer relationships, resolving customer issues, and ensuring a seamless customer experience.
Key Responsibilities:
Top 10 bank in Canada and North America offering comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market.
Keywords: banking specialist, customer service, customer support, financial services, banking, customer experience, problem-solving, communication skills, remote work, work-from-home, remote job.
24-14391 #gttjobs
Contract Duration: 12 Months
Pay rate up to $24/hr
Work Type: Remote
Location: Mount Laurel, NJ
About the Role:As a Banking Specialist III, you will play a crucial role in providing exceptional customer service and supporting the implementation of banking products. You will be responsible for building strong customer relationships, resolving customer issues, and ensuring a seamless customer experience.
Key Responsibilities:
- Customer Service: Provide excellent customer service by addressing customer inquiries and resolving issues promptly.
- Product Implementation: Support the implementation of banking products and services.
- Problem-Solving: Identify and resolve customer issues efficiently.
- Communication: Effectively communicate with customers and colleagues.
- Time Management: Manage multiple tasks and prioritize workload effectively.
- Compliance: Adhere to all regulatory requirements and internal policies.
- Experience: 5 years of experience in customer service, preferably in a banking or financial services environment.
- Technical Skills: Proficiency in Microsoft Office Suite, especially Excel and Outlook.
- Soft Skills: Strong communication, problem-solving, and interpersonal skills.
- Education: High school diploma or equivalent. Post-secondary education preferred.
- Experience with: Notepad, Salesforce, and fraud prevention.
- Remote Work: Must be able to work remotely and adhere to Eastern Time Zone hours.
- Technical Proficiency: Reliable internet connection and computer setup.
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
Top 10 bank in Canada and North America offering comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market.
Keywords: banking specialist, customer service, customer support, financial services, banking, customer experience, problem-solving, communication skills, remote work, work-from-home, remote job.
24-14391 #gttjobs
Salary : $24
