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Business Analyst

Global Technical Talent, an Inc. 5000 Company
Boston, MA Contractor
POSTED ON 4/7/2025
AVAILABLE BEFORE 5/7/2025
Job Title: Business Analyst - Advanced
Contract Duration: 9 Months
Pay range: $55 - 58/hr
Location: Spring Field, MA
Work Type: Hybrid, 3 days/week onsite

Department: Operations PMO
  • Job Category: Systems Analysis/Design/Dev/OPS

Job Description
  • As a Business Analyst, you will drive translating business needs into the requirements for Processes and Technology to execute on supporting our customer and employee experiences.

Job Duties:
  • Serves as a Business Analyst for projects, applications, and technologies within Protection New Business and Underwriting.
  • Directly support the overall Underwriting organization with a focus on our Platform Modernization.
  • Role includes gathering, synthesizing, and documenting business requirements, rules configurations and UAT testing requirements.
  • Underwriting platform experience.
  • Must be able to work in a dynamic, matrixed organization, bringing together the perspectives of many and the End-to-End requirements across the customer experience for business sign-off and implementation.

Job Responsibilities:
To be successful, you will:
  • Document business requirements with detailed technical specifications
  • Understand process flows and ensure the interconnectivity of systems and applications
  • Act as a liaison between Underwriting and other teams and advocate for necessary changes
  • Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms in service of business outcomes
  • Provide proper documentation for the Product team to prioritize features and enhancements against a prioritization framework
  • Support Business owner, Product Manager, and peers to align requirements to roadmaps
  • Proactively identify opportunities to improve business processes by maintaining a strong knowledge of available and upcoming features delivered by external vendors
  • Update procedural and processes changes
  • Ensure development outputs meet business expectations by maintaining strong cross-functional relationships with technical and architecture teams
  • Keep change management principles in mind to work with the team to establish launch readiness in response to system and process updates
  • Work independently and with management on highly visible divisional/cross-divisional complex products and projects
  • Be sought as a key resource for documentation of unique or complex business problems
  • Drive continuous improvement and efficiencies beyond own scope of responsibility

Skills: Required Qualifications:
  • Bachelor's degree
  • 7 years' experience supporting projects and driving execution of
  • 7 complex technical work
  • Business Analyst experience for Underwriting systems
  • Understanding of Waterfall and Agile processes and documentation
  • Strong requirements documentation skills
  • Ability to drill down from the big picture to process details
  • Ability to think strategically
  • Ability to collaborate across diverse teams and organizations

Preferred Qualifications:
  • Individual who enjoys solving complex problems and improving team processes
  • Life underwriting knowledge
  • Exposure to customer experience/user experience practices
  • Proven ability to partner with cross-functional teams to design, configure, test, and deploy
  • Demonstrated ability to adapt to changing business priorities
  • Experience with additional requirements tools, including JIRA and Confluence

Benefit:
  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund

About the Company:
Leading financial services company offering life insurance, disability income insurance, long-term care insurance, retirement planning, and annuities. Committed to corporate responsibility and creating an inclusive work environment.

About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

25-19934:   

Salary : $55 - $58

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