What are the responsibilities and job description for the DSCS Technical Support Administrator position at Global Technical Talent, an Inc. 5000 Company?
Job title: DSCS Technical Support Administrator
Contract Duration: 12 Months
Location: Glendale, AZ
Work Type: Onsite, US Citizenship required
Job Summary:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-20163: #gttutility
Contract Duration: 12 Months
Location: Glendale, AZ
Work Type: Onsite, US Citizenship required
Job Summary:
- In this role, DSCS Technical Support Administrator will participate in the programming and configuration of an Enterprise Resource Planning (ERP) application that is integrated with business processes/data and IT infrastructure.
- You will assist with the development of workflow and data conversion, and with software integration and external interfaces.
- Your work will contribute to supporting business needs with technological solutions.
- Involved in resolving day-to-day tickets/user issues for the smooth functioning of business.
- Planning/maintain to test the data information system and documentation.
- Strong experience in research, troubleshooting, benchmark testing, debugging, program design, coding, and documentation under general supervision.
- Develop efficient methods to reuse existing components.
- Applies thorough technical knowledge and understanding of business applications required to facilitate the development of supporting knowledge architecture and standards.
- Collaborate with cross-functional teams to determine business requirements.
- Possess expertise in process and data modeling, architecture development, and IT planning methodologies, as well as extensive knowledge of enterprise business and decision-making processes.
- Strong team skills to gain credibility with business users, stakeholders, and must possess the ability to work with other IT team members to ensure solid cross-functional decisions are made by the team.
- Design, execute, assess, and troubleshoot software programs and applications.
- Provides support in configuration, coding, developing, and documenting software specifications throughout the project life cycle.
- Prepare Oracle Functional Testing documents and Unit test documents for the related areas.
- Performs other duties as assigned.
- Bachelors degree and PL/SQL and Oracle knowledge or in lieu of degree, 4-5 years of relevant experience with PL/SQL and Oracle knowledge.
- Minimum of 2 years’ Techno Functional experience in using Oracle eBusiness applications.
- Strong understanding of Oracle's ‘Procure to Pay’ process.
- Experience in supporting the following modules: Purchasing, Procurement, Sourcing, iSupplier, Inventory, and Order Management.
- Should have good working L1 Technical Support experience with CEMLI and should have done a handful of Oracle EBS Application
- Perceived internally and externally as technically/techno functionally knowledgeable in the specific modules assigned.
- Demonstrates ability to teach others the techno Functional and other skills needed to achieve results at the optimum level of performance.
- Should have knowledge/experience in working with Oracle-on-Oracle Standard issues (SR).
- Should be able to handle Support issues independently with minimum supervision.
- Should have good knowledge/experience in researching/troubleshooting/debugging the issues in PL/SQL Packages.
- SQL, PL/SQL, Performance Tuning, Oracle Workflow, AME, XML Publisher, and WebADI
- Should have good knowledge in Oracle Application Technical Architecture.
- Should have good experience in Testing Documentation
- It’s nice to have Integration knowledge with Oracle EBS using SOA
- It’s nice to have Oracle Apex, SOA Technical knowledge.
- It’s nice to have Data Lake knowledge.
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-20163: #gttutility
