Financial Services Representative

Job Description:

Are you passionate about providing exceptional customer service and building strong relationships? We're seeking a dedicated Financial Services Representative to join our team in Worth, IL. As a key member of our customer service team, you'll play a vital role in helping clients navigate their financial needs.

Key Responsibilities:

• Customer Service: Provide top-notch customer support via phone and email, addressing inquiries and resolving issues related to financial products and services.
• Sales: Actively promote a full range of financial products, identifying and meeting client needs to drive sales and deepen relationships.
• Problem Solving: Utilize strong problem-solving skills to efficiently resolve client issues and provide satisfactory solutions.
• Product Knowledge: Maintain a deep understanding of our financial products and services to effectively assist clients and recommend suitable options.
• Digital Proficiency: Leverage digital tools and technologies to enhance customer interactions and streamline processes.

Qualifications:

• Experience: 2 years of customer service experience.
• Skills: Excellent communication and interpersonal skills, strong problem-solving abilities, and a customer-centric mindset.
• Education: Bachelor's degree preferred but not required.

Benefits:

• Competitive compensation package
• Potential for growth and advancement within the company
• Supportive and collaborative work environment
• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund
  
  

• Leading North American financial institution offering a wide range of reliable financial products and services. Committed to customer satisfaction and community impact, they provide personalized banking solutions to meet your unique needs. Join a diverse and inclusive team dedicated to creating a more secure and sustainable future.