Change Management Consultant

Change Management Consultant

We are seeking a Change Management Consultant to assist the Transformation Office. The office leads the continuing evolution of how we function and operate, including evaluating data, systems, and processes to ensure optimization. The Director is critical in ensuring the successful adoption and implementation of new processes, systems, and technologies across the global finance organization.

Responsibilities

• Act as the change management and communications lead for the Global Finance Transformation program and other initiatives as they develop.
• Change Management; Develop and implement a comprehensive change management strategy to support the global finance transformation project.
• Conduct change impact assessments to identify potential risks and resistance, and develop mitigation plans.
• Proactively engage with stakeholders at all levels to foster a culture of change readiness and resilience.
• Monitor and report on change management activities, ensuring alignment with project timelines and objectives.
• Collaborate with other teams driving projects that may impact the Finance Transformation to coordinate the collective change impacts
• Communication; In partnership with the Employee Communications team, Design and execute a global communication plan to keep all stakeholders informed and engaged throughout the transformation process.
• Work closely with the Employee Communications team (and Marketing, External Communications and Investor Relations, when appropriate) to ensure communications are developed and distributed following established processes and approval protocols, and leveraging appropriate channels. follow their processes, utilizes their tools, and adhere to their communication governance structures
• Create clear, concise, and compelling messaging to articulate the vision, benefits, and progress of the transformation project.
• Leverage appropriate communication channels (e.g.,email, intranet, meeting / town halls) to ensure key audiences receive needed information at the right time and through the most impactful means.
• Serve as the primary point of contact for all communication-related inquiries and issues, ensuring timely and accurate responses.
• Training; Develop and oversee a comprehensive training program to ensure all employees are equipped with the necessary skills and knowledge to adapt to new systems and processes.
• Coordinate with subject matter experts to create training materials and deliver training sessions.
• Implement a blended learning approach, incorporating e-learning, workshops, and on-the-job training.
• Monitor and evaluate the effectiveness of training programs, making adjustments as needed to achieve desired outcomes.
• Work closely with corporate learning and development teams to follow their processes, utilizes their tools, and adhere to their governance structures.
• Key Change Adoption Rate : Measure the percentage of employees who have adopted new processes and systems within specified timeframes.
• Stakeholder Engagement : Track engagement levels through surveys, feedback, and participation rates in communication and training activities.
• Training Effectiveness : Assess the impact of training programs through pre- and post-training assessments, employee feedback, and performance metrics.
• Project Milestone Achievement : Ensure change management, communication, and training activities are completed on time and within budget, aligned with project milestones.
• Employee Satisfaction : Monitor employee satisfaction and morale through regular surveys and feedback mechanisms, aiming for continuous improvement.

Education

Other Requirements

Benefits :