Demo

Customer Service Representative

Global Technical Talent
Livermore, CA Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/18/2025

Job Title : Customer Service Representative

Contract Duration : 6 Months

Pay range $21 - 23 / hr

Job Type : Onsite

Location : Livermore, CA

About the Role :

As a Customer Service Representative, you will play a crucial role in providing excellent customer service to clients throughout the enrollment process. You will be responsible for guiding clients through the enrollment process, answering questions, and resolving issues.

Key Responsibilities :

  • Customer Interaction : Interact with clients via phone and email to provide information and assistance.
  • Enrollment Process : Guide clients through the enrollment process, ensuring a smooth and efficient experience.
  • Problem-Solving : Identify and resolve customer issues and concerns.
  • Data Entry : Accurately input customer information into company systems.
  • Training and Development : Participate in ongoing training and development to stay updated on products and services.

Required Skills and Experience :

  • Customer Service : Excellent customer service skills, including active listening and problem-solving.
  • Communication Skills : Strong verbal and written communication skills.
  • Computer Skills : Proficiency in computer systems and software applications.
  • Attention to Detail : Ability to pay close attention to detail and accuracy.
  • Organizational Skills : Strong organizational and time management skills.
  • Required Education :

  • High School Diploma or GED
  • Must Haves :

  • Previous Customer Service Experience
  • Will be Working over and on the phone.
  • Preferred Qualifications :

  • Previous Experience : Experience in customer service, healthcare, or insurance.
  • Technical Skills : Knowledge of CRM software and other relevant tools.
  • What We Offer :

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A supportive and collaborative work environment
  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund
  • About The Company :

    Global Healthcare Innovator

    We're a leading healthcare company dedicated to improving lives worldwide. Our diverse portfolio includes medical devices, diagnostics, nutrition products, and branded generics. We're committed to developing groundbreaking technologies that address critical healthcare challenges and empower people to live healthier lives.

    Join our team and :

    Work on cutting-edge projects

    Contribute to global healthcare advancements

    Experience diverse cultures and geographies

    Client a rewarding career with a company that cares.

    Keywords : Customer Service Representative, Customer Service, Customer Support, Customer Success, Customer Experience, Customer Relationship Management, CRM, Call Center, Contact Center, Help Desk, Technical Support, Customer Service Specialist, Customer Service Agent

    24-15143 #gttnonit #gttjobs

    Salary : $21 - $23

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