What are the responsibilities and job description for the Phlebotomy Patient Services Representative - Greeter position at Global Technical Talent?
Job Title : Phlebotomy Patient Services Representative - Greeter
Contract Duration : 3 Months
Pay range : $16.50 - 20 / hr
Location : Brooklyn, NY
Work Type : Onsite, Monday - Friday 9 am - 5 pm, and every other Saturday 8 am - 2 pm / Eastern time
Job Description :
The Phlebotomy Patient Services Representative (PSR I) represents the face of the company to patients who come in, both as part of their health routine and for insights into life-defining health decisions.
The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
Successful applicants may be assigned to work in a doctor's office, a patient service center, or as business needs dictate.
Job Responsibilities :
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Phlebotomy Patient Services Representative performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general.
Job Requirements :
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
Committed to all policies and procedures including company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Must have reliable transportation.
Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business.
Training locations may vary based on trainer availability- up to 3 hours away.
Required Education :
High school diploma or equivalent.
Medical training : medical assistant or paramedic training preferred.
Phlebotomy certification is preferred (Required in California, Nevada, and Washington).
Work Experience :
Minimum of 6 months experience.
One( ) year of phlebotomy experience is preferred.
Customer service in a retail or service environment is preferred.
Keyboard / data entry experience is a must.
Additional Job Details :
Knowledge of customer service skills and admin skills
Benefits :
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About The Company :
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.
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