What are the responsibilities and job description for the Business Intelligence Administrator position at Global Technology Services LLC (GTS LLC- DUBAI)?
Business Intelligence (BI) Administrator Global Technical Systems (GTS) provides innovative, cost-effective, high-tech engineering products and product-based services encompassing latest generation software and hardware solutions and engineering services for defense, homeland security, and other critical Government interests. GTS products and services span a spectrum that includes: mission-critical combat systems processors; C4ISR; technology development including threat detection, biometric identification systems, and composite applications for munitions, armor and energy storage; avionics test systems; and lifecycle logistics support and repair. Our Headquarters office in Virginia Beach, VA is searching for a highly skilled and knowledgeable Business Intelligence (BI) Administrator to work on-site at 421 South Birdneck Road, Virginia Beach, VA 23451. General Description: As a Business Intelligence (BI) Administrator at GTS, specializing in Cognos Reports within Cognos Analytics using Deltek Costpoint Enterprise Reporting (CER) and Data modules, you will play a pivotal role in enhancing our BI capabilities. You will leverage your expertise to develop insightful reports and dashboards that enable data-driven decision-making across the organization. This position entails ongoing maintenance and enhancement of our core financial accounting platform with a strong command of IT skills, practical expertise, and a thorough understanding of Costpoint’s architecture. Principal Duties and Responsibilities: Costpoint System Administration (70%)
- Responsible for the day-to-day system administration and support of the Deltek Costpoint, Deltek Time & Expense, and Cognos Reporting systems, including troubleshooting issues and supporting end users
- Responsible for championing and supporting Costpoint, Deltek Time & Expense (T&E), supporting systems/tools, integrations, and driving innovation across the company
- Participate in understanding and translating business requests and suggesting industry-standard solutions via process, training, and development where appropriate
- Work closely with Finance and IT teams to ensure the successful support of Deltek applications
- Manage user setup, security, and other configurations of Deltek and Cognos systems/applications
- Strong knowledge of Costpoint and Time & Expense database tables
- Technical lead for Costpoint upgrades and issue resolution. Submit Deltek support tickets and collaborate with Deltek representatives to identify and implement appropriate bug fixes, patches, and software updates
- Manage interfaces and automated data jobs to ensure efficiency and lead efforts to migrate interfaces to current technologies
- Advocate change control and issue resolution processes, formal release schedules, and release management
- Support internal control efforts in conjunction with the Company compliance program
- Perform other duties as assigned
- Cognos Reports Development: Design, develop, and maintain reports and dashboards using Cognos Analytics, specifically leveraging Deltek CER and Data modules
- BI Platform Management: Administer and optimize the Cognos Analytics environment to ensure performance, availability, and scalability
- Data Integration and Modeling: Design and implement data models to support reporting requirements, ensuring data accuracy and consistency
- Edit, update, and troubleshoot existing reports
- Create and maintain user accounts and access
- Maintain and enhance security of Cognos Reports Server and reports
- Work with consultants as needed to create complicated new reports
- Education: Bachelor’s degree in Computer Science, Management Information Systems, Accounting, or equivalent combination of education and work experience. Costpoint user certifications are a plus.
- Experience: Minimum ten (10) years of experience in business management software and applications with progressive technical support experience, including system upgrades, planning, design, audits, troubleshooting, and resolving technical issues.
- Minimum of five (5) years of functional experience administering Deltek Costpoint Core modules, including Deltek Time & Expense.
- Minimum of three (3) years of BI Report writing experience with Deltek Cognos Reports; expert at writing new and editing existing reports using Cognos Analytics 10 or 11 with the Deltek CER framework.
- Familiarity with tracing a transaction and process through an entire lifecycle and assessing the impact on all affected systems.
- Basic understanding of Structured Query Language (SQL) coding for report datasets, including comfort with using AI tools to assist with writing such SQL code.
- Strong verbal and written communication skills, including communicating technical results/scenarios clearly and concisely.
- Ability to multitask, stay calm under pressure, take initiative, meet deadlines, and acquire and apply technical skills as necessary.
- Enjoy working as part of a team, and willing to cross train and share knowledge and experiences to enhance the overall quality of the services delivered.
- Oracle & SQL, optional experience in Microsoft Access.
- Strong technical knowledge of Costpoint and Cognos Reporting systems
- Expert knowledge of business intelligence and reporting tool requirements (i.e., Cognos, etc.)
- Knowledge of standard software development lifecycle (SDLC) with SDLC processes for all modifications and enhancements
- Expert understanding of the underlying Costpoint and Deltek databases and concepts
- Excellent problem-identification and analysis skills and strong problem-solving capabilities, particularly in bridging IT and accounting.
- Ability to communicate complex technical results/scenarios clearly and concisely
- Exceptional project management skills with the ability to effectively collaborate with all organizational levels
- Experience working with SQL, data extraction, transformation, and loading is a plus
- Technical experience working with Deltek Costpoint and Time applications data structures and functionality
- Strong project management skills with the ability to effectively collaborate with different functional roles
- Must have the ability to obtain and maintain security clearance.
- On-call availability outside of regular working hours
- Communication proficiency: Ability to communicate clearly and concisely in both a verbal and written format
- Keen attention to detail and accuracy
- Collaboration skills: Ability to work in a team environment