What are the responsibilities and job description for the Host/Hostess position at Global Texas Concessions Llc?
General Definition:
- Escorts guests to assigned seating area as directed.
Essential Job Functions:
- Greets and escorts guests to their assigned seats as requested.
- Accommodates and/or communicates reasonable guest requests, needs, or complaints to dining room manager or Maitre'D.
- Assists and supports other staff members as needed (bussers, waitstaff, etc.).
- Assists Maitre'D or dining room manager in development of seating charts, helps to determine reservation lists and guest counts.
- Assists MaitreD or dining room manager with assigning seats to guests as needed.
- Assists Maitre'D or dining room manager with room set up and organization.
- Dependability, good attendance, and occasional overtime required.
- May be required to work evenings, weekends, or holidays as scheduled.
- Performs other duties as assigned.
Education:
- No prior education needed
Knowledge, Skills and Abilities:
- Possess good organization skills.
- Basic math.
- Ability to communicate and follow written and verbal instructions.
- Ability to interact positively with coworkers and management.
- Ability to prioritize time so that work is accomplished on a dependable basis; is reliable and committed to meeting schedules and deadlines.
- Ability to demonstrate initiative, including being proactive and resourceful, working independently with minimum supervision.
- Ability to win confidence and gain respect through consistent demonstrations of personal courtesy, tact and timely responsiveness.
Training:
- No prior experience or training required.
Licenses/Certifications/Other:
- Must be able to pass a background check and receive a license or permit from any Regulatory Agency if applicable to perform the essential job functions
- Serve-safe certified (Food Handlers)
- Texas Alcoholic Beverage Commission License (TABC)
Physical Requirements:
The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Strength:
- Sedentary to medium workload
- Stand, sit and walk consistently
- Will be required to lift up to or over 20lbs or exert occasionally over 50lbs
- Movement:
- Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach
- Will need to go up and down stairs several dozen times daily
- Will use office equipment
- Driving motor vehicles as needed
- Auditory:
- Frequently speak and articulate
- Noise levels will be varied from moderate to heavy machinery
- Environmental:
- Exposure to weather and extreme elements are minimal
- Minimal exposure in close proximity to horses
