What are the responsibilities and job description for the Customer Service Rep - Bilingual position at Global Trans Services, Inc.?
Responsibilities include:
- Ensure customer satisfaction and provide professional customer support.
- Process all requests / Data Entry
- Responding promptly to customer inquiries
- Update and maintain databases with latest client information
- Perform other clerical related duties
- Communicating with customers through various channels
- Communicating and coordinating with colleagues as necessary
Qualifications: * Energetic, friendly and strong customer service/interpersonal skills
- High School diploma or equivalent
- Call center/customer service experience is a plus
- Self-starter with ability to work independently and interact effectively with diverse personas
- Effective oral and written communication
- Intermediate Computer skills including databases, Microsoft Word, Excel, Outlook
- Some Spanish Required. Fluent Preferred.
*Awesome CEO. Family Atmosphere. Lots of room for growth!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $18 - $21
