Specialist Manufacturing Technical Support

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Who we are:

At Pratt & Whitney, we believe powered flight has transformed and will continue to transform the world. That’s why we work with an explorer’s heart and a perfectionist’s grit to design, build, and service the world’s most advanced aircraft engines. Our diverse portfolio includes Commercial Engines, Military Engines, Business Aviation, General Aviation, Regional Aviation, and Helicopter Aviation—turning possibilities into realities for our customers.

Located in Lethbridge, a vibrant community of 100,000 residents, we offer an affordable lifestyle with the amenities of a larger city. Just two hours south of Calgary and one hour from the U.S. border, we are close to the Rocky Mountains, including some of the world’s most attractive destinations such as Banff, Fernie, and Jasper.

Our people are our biggest asset, and their drive for excellence has led to our success. Are you ready to be part of a high-performing team?

What are our expectations?

Reporting to the Supervisor, this position supports the optimal facility operations, EH&S initiatives, and drives continuous improvement. We are seeking a Manufacturing Technical Support Specialist with expertise in contractor management, project management, electronics, and technical troubleshooting. The ideal candidate has a background in electrical engineering, business management, computer science, or a related field, combined with technical mechanical abilities, business and project management experience.

What your day to day will look like

• Design, develop, and test power equipment, industrial control systems, and telecommunications networks.
• Inspect, adjust, and evaluate electrical and electro-mechanical components for compliance with specifications.
• Maintain, troubleshoot, and calibrate electrical and electronic equipment.
• Operate and analyze specialized test equipment to diagnose system performance.
• Oversee facility operations, project planning, and preventative maintenance programs.
• Troubleshoot HVAC, air compressors, refrigeration, and air conditioning systems.
• Maintain, troubleshoot, and administer LANs, WANs, and mainframe networks.
• Diagnose and maintain measurement and control instruments for manufacturing and processing.
• Develop and manage project plans, budgets, and vendor contracts.
• Champion EH&S programs, ensure compliance, and conduct safety training and inspections.
• Investigate workplace incidents and enforce safety protocols.

The tools you need to be successful

This multi-faceted role calls for a candidate with extensive experience in machining, preferably with:

• Completion of a two- or three-year college program in electrical or electronics engineering technology, computer engineering technology, or a related field.
• Certification in electrical or electronics engineering technology (preferred).
• Minimum two years of supervised work experience.
• Strong problem-solving, analytical, and project management skills.
• Ability to work independently and collaborate across teams.
• Experience in troubleshooting, preventative maintenance, and system optimization.
• Knowledge of HVAC, building management systems, and industrial instrumentation.
• Familiarity with SAP and other maintenance tracking tools.
• Ability to constructively resolve conflicts while maintaining a professional and positive image.
• Versatility and eagerness to learn new skills.
• Excellent interpersonal skills, with the ability to work independently and collaboratively, and a proactive approach to partnering with others.
• Flexibility to be on call and support urgent operational needs.
• Strong mechanical aptitude and exceptional problem-solving skills.
• Physical capability to lift/carry up to 25 pounds, bend, reach, and work with hand tools.

What we offer

•Long-term deferred compensation programs.

•Advancement programs to enhance education skills.

•Flexible work schedules.

•Leadership and training programs.

•Comprehensive benefits, savings and pension plans.

•Financial support for parental leave.

•Reward programs for outstanding work.

Diversity and inclusion

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. P&WC is an equal opportunities employer, seeking to promote diversity and inclusion. We will consider applications from all qualified candidates, regardless of their race, colour, religion, sexual orientation, gender, nationality, age, disability, veteran status or any other status protected by law.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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