Demo

Director, Enterprise Systems

GlobalSource IT
Orleans, LA Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 4/27/2025

GlobalSource IT is an IT recruiting company focusing on primarily ERP related positions. Our direct client is a major university that is looking to fill an Executive Director position managing their ERP environment. Please see below for additional details and contact Dave with any questions at daves@globalsourceit.com. Thanks for reviewing!

Position Summary :

The Executive Director of Enterprise Systems is responsible for overall operational support of enterprise information systems that include existing ERP, student information systems, research systems, constituent relationship management systems, content management, and workflow automation, along with all the related end-to-end integration of software components. The Executive Director leads the development and implementation of standard operating procedures and project delivery practices with an emphasis toward optimizing the client's application service delivery. This position oversees project communications and supervising staff. This position delivers projects that meet the requirements outlined in business cases on-time, on-budget, and in the best of quality.

The Executive Director promotes continuous improvement through recommending changes to existing products or services to better aide the client's mission. This position manages vendors for all support and troubleshooting efforts related to core enterprise applications. The Executive Director works directly with vendors on equipment and software purchases, as well as support and maintenance contracts. This position develops and implements IT processes in asset management, change management, incident management, and configuration management.

Required Education and Experience :

  • Bachelor's Degree in Computer Science, Data Science, Management Information Systems, or a related field.
  • 6 years of progressive experience in similar positions.
  • 6 years of experience in leading large Enterprise Systems such as Enterprise Resource Planning Systems (ERP) or Student Information Systems (SIS).

Required Knowledge, Skills, and Abilities / Competencies :

  • Passion for strong service commitment and delivery.
  • Demonstrated leadership, diplomacy and relationship building skills.
  • Excellent interpersonal, verbal and written communication, and presentation skills.
  • Proven problem-solving, mediation, and negotiation skills.
  • Strong overall technology foundation and understanding of the evolving landscape.
  • Excellent organizational and time management skills.
  • Demonstrated ability to prioritize and effectively manage multiple projects simultaneously and meet established deadlines.
  • Preferred Qualifications :

  • Master’s Degree.
  • Experience with an IT Service Management (ITSM) and IT Infrastructure Library (ITIL).
  • Experience in Higher Education.
  • Experience with Enterprise Resource Planning (ERP).
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