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Sr. Business Analyst – Blue Yonder WMS
Full-time | Hybrid | Fargo, ND
Job Summary
We are seeking an experienced Sr. Business Analyst with deep expertise in Blue Yonder Warehouse Management System (WMS) to support the day-to-day operations of the IT Applications Department. This role plays a key part in developing and implementing integrated business processes within applications, ensuring they align with organizational needs. The ideal candidate must have a minimum of 7 years of hands-on experience with Blue Yonder WMS and a strong understanding of its configuration, dependencies, and functionality. This role requires leading complex technology projects, maintaining high customer satisfaction, and ensuring seamless user experiences.
Key Responsibilities
Essential Functions:
- Maintain, support, and enhance the Blue Yonder WMS application to optimize business operations.
- Collaborate with business, development, and analyst teams to create technical and functional documentation, including end-user training materials.
- Review, analyze, modify, and execute change request test plans to ensure proper Blue Yonder WMS functionality and minimal impact on existing processes.
- Identify, track, monitor, and communicate project-related issues, scope changes, variances, and contingencies.
- Act as an expert consultant on Blue Yonder WMS and other integrated business applications.
- Lead and direct vendor work efforts, provide performance feedback, and validate expenditures.
- Research, recommend, and assist in implementing emerging technologies and vendor solutions related to warehouse management.
- Communicate Blue Yonder WMS best practices and contribute to continuous IT process improvements.
- Maintain strong working relationships with customers, vendors, and internal teams.
- Provide guidance to teams in creating high-quality functional business requirements for WMS-related projects.
- Offer support for escalated incidents related to Blue Yonder WMS as part of the IT Help Desk.
- Facilitate training sessions on Blue Yonder WMS functionality and best practices.
- Maintain business continuity and disaster recovery test documentation related to WMS.
- Perform other duties as assigned.
Required Experience & Qualifications
- Minimum of 7 years of hands-on experience with Blue Yonder WMS and integrated business processes.
- Advanced knowledge of Blue Yonder WMS configuration standards, object dependencies, and tables.
- Bachelor's degree in a STEM field or equivalent experience.
- Familiarity with programming languages such as SQL, ABAP, Java, and .Net (preferred).
- Strong understanding of relational databases and client-server concepts.
- Proficiency in Microsoft Office Suite (Excel, Access, Word, PowerPoint), Internet applications, and Outlook.
Skills & Abilities
- Expertise in Blue Yonder WMS with the ability to optimize its functionality for business operations.
- Excellent customer service skills, ensuring responsiveness and engagement.
- Ability to work independently and collaboratively in a team environment.
- Strong problem-solving skills, with the ability to analyze and address WMS-related business system issues.
- Effective communication skills for both technical and non-technical audiences.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Strong organization and time management skills.
- Continuous improvement mindset with a focus on learning and growth.
Benefits
- Health, Dental, and Vision Insurance
- Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
- Employee Stock Ownership Plan (ESOP)
- 401(k) Retirement Plan
- Life and Disability Insurance
- Paid Holidays, Volunteer Time, and Personal Leave
- Employee Assistance Program
- Performance-based bonuses
Equal Opportunity Employer
Our client is an equal opportunity employer committed to diversity and inclusion. We believe in empowering all employees and fostering an environment where everyone can thrive.
