What are the responsibilities and job description for the Program Manager position at Globant Commerce Studio?
Company Description
Specialists in industry disruption, Globant Commerce Studio is an independent digital transformation agency with commerce at its core. Using service design thinking, we have an unwavering commitment to delivering experience-driven digital reinvention that inspires deeper relationships between brands and their customers.
Partnering with brands such as Nike, Canon, Coca-Cola Amatil, and Nestle, we work on some of the most exciting and innovative digital projects in the APAC market.
Our team is our strongest asset, and together, we’re reimagining consumer needs using methods that bring our clients closer to their customers than ever before. We’re thinkers, we’re creatives, we’re technologists, and we’re looking for people to join us on our journey.
Job Description
This role is for a highly transformational digital engagement for one of the key Globant clients. As this is exclusively a commerce business the ideal candidate should have experience delivering complex commerce and replatforming initiatives, be able to have the strategic conversations and ready to role their sleeves up and get stuck in. This person will become eyes and ears of the whole program work, the orchestrator and glue that keeps everything together.
Responsibilities:
- Ensure a Strategic alignment: all decisions are made in line with the business and digital strategy and the processes and mechanisms are in place through the different layers of the Team to ensure the outcome
- Own the Governance plan. Create and maintain overall Program schedule
- Ensure Scope Management plan is documented and followed
- Build snd maintain strong relationship with the stakeholders both. Establish an understanding of client's business, processes and procedures and apply that knowledge to ensure project's succses
- Control capacity plan execution and updates. Ensures robust onboarding plan is in place for anyone new on the project
- Manage risks and opportunities. Build and maintain risk register and mitigation plan
- Proactively manage clients communications and expectations
- Collaborate with the internal teams. Control quality, suggest process improvements, highlight possible issues and work with the team on the solutions
- Effectively apply Agile project methodologies
- Create and provide exec reports to management and leadership team
- Manage Finance plan and Collaboration with the Vendors
- Look at the continuous improvement, people, processes and technology
Qualifications
- You have at least 5 years of relevant web/application project management experience
- Proven working experience and deep understanding of the project management in the Commerce domain
- Record of completed complex digital transformation projects, with a team size of 20 , from discovery to GoLive
- Experience in managing complex deliveries, with multiple vendors, as a manager of prime vendor's team.
- Experience mentoring project managers, building career paths and development plans
- Experience of assessing, improving and formalizing the delivery processes
- Experience of leading discovery workshops with a client
- Excellent client-facing and internal communication skills
- Excellent presentation and negotiation skills
- Excellent written and verbal communication skills
- Fluency in English
- Solid organizational skills
- People management champion
- Deep understanding and experience of managing projects within Team and Material and Fixed Price models
- Project Management Professional (PMP) / PRINCE II certification is a plus
Additional Information
- Work with professionals who have created some of the most revolutionary solutions in their fields.
- Make an impact. Work in large-scale projects globally.
- Develop your career in our Studios. Each Studio represents deep pockets of expertise on the latest technologies and trends and delivers tailored solutions focused on specific challenges.
- Develop your career within an industry or multiple industries.
- Work in the city you want, and be nourished by cultural exchanges.
- Be empowered to choose your career path: we have more than 600 simultaneous projects, so you can choose where and how to work.
- Be part of an agile pod. Driven by a culture of self-regulated teamwork, each team -or POD- works directly with our customers with a full maturity path that evolves as they increase speed, quality and autonomy.
