What are the responsibilities and job description for the French Speaker | Customer Support Representative position at Globe Life AIL - Manique Sala?
Job Summary : We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service and Sales Associate. In this role, you will be responsible for providing excellent customer service, managing sales inquiries, and driving sales growth through effective communication and relationship-building. This is a remote job that involves working from home.
Key Responsibilities :
- Respond promptly to customer inquiries via phone, email, and virtual meetings.
- Provide accurate information about our products and services.
- Resolve customer issues and complaints with empathy and efficiency.
- Identify customer needs and recommend appropriate products or services.
- Follow up with potential and existing customers to nurture leads and close sales.
- Maintain detailed and accurate customer records in our CRM system.
- Achieve and exceed sales targets and performance metrics.
- Collaborate with team members and other departments to ensure customer satisfaction.
- Stay up to date with product knowledge, industry trends, and best practices.
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