Client Care Specialist

"Join AO – Where Every Day is a Step Towards Growth"

Are you committed in building meaningful client relationships? As a Client Care Specialist, you’ll be at the heart of our service approach, delivering thoughtful, personalized care with each interaction. Go beyond answering questions—engage proactively, understand clients’ unique needs, and offer tailored solutions. With a focus on long-term connections, you’ll ensure clients feel valued, supported, and have a dedicated partner in their corner.

AO  Globe Life values empathy, patience, and a genuine interest in people, making it the perfect environment for those who find fulfillment in helping others. You’ll have the chance to work with supportive colleagues who share your dedication to client care, and you’ll benefit from continuous training to enhance your service skills.

Why You'll Love This Role:

• Get Rewarded for Your Hard Work: Along with a solid base salary, you’ll earn extra bonuses and incentives for hitting your goals. Here, your effort truly makes a difference in your paycheck!
• Adventure Awaits: We offer travel perks that let you explore new places and cultures, adding a little excitement to your career path and giving you memories that go beyond the office.
• Stable & Growing Career: Join a field that’s on the rise, offering you a dependable path with plenty of opportunities to advance and secure your future.
• Work-Life Flexibility: With remote work options, you’re in control of your schedule. Find the perfect balance between work and home life, making it easier to thrive both personally and professionally.
• Keep Growing & Learning: We're big on helping you build your skills! Enjoy hands-on training and new learning opportunities that keep you sharp and moving forward in your career.
• Benefits that Care for You: From health and wellness to retirement savings, we’ve got a full package of benefits designed to support you and your family, giving you peace of mind every step of the way

What You’ll Be Doing:

• Keep Things Running Smoothly: Take the lead in managing day-to-day operations, making sure everything flows seamlessly and efficiently across the team.
• Boost Process Effectiveness: Ensure our policy management, claims handling, and customer service are running like a well-oiled machine, delivering top-notch service at every step.
• Grow Your Expertise: Embrace ongoing training to stay updated on the latest industry trends and sharpen your skills—there’s always something new to learn!
• Hit Those Sales Goals: Set, track, and achieve your sales targets while building and expanding a loyal client base to drive our company’s growth forward.
• Be the Client’s Choice: Listen to each client’s unique needs, crafting personalized insurance solutions that fit their goals and provide them with peace of mind.

Who We’re Excited to Meet:

• Whether you have experience in hospitality or just a natural gift for helping others, we’re looking for people who know how to make clients feel welcome and appreciated.
• If connecting with others comes naturally to you and you know how to make people feel heard, valued, and understood, we want you on our team!
• You’re equally comfortable working independently and jumping in to collaborate with a remote team. Flexibility and focus are your secret weapons.
• Juggling multiple tasks? No problem! You’re skilled at keeping things on track, managing your time like a pro, and staying organized under pressure.
• You’re driven, enthusiastic, and ready to make an impact every day. You don’t just meet expectations—you exceed them with a passion for what you do.

Be part of a team that values your development. Grow with us!

Apply today with AO!