What are the responsibilities and job description for the Vendor Performance Analyst (Hybrid) position at Globe Life Family of Companies?
Job Description
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.
We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview :
Could you be our next Vendor Performance Analyst ?Globe Life is looking for a Vendor Performance Analyst to join the team!
In this role, you will be responsible for assisting with developing strategic relationships to help Globe Life become a "customer of choice" to improve access to limited capacity, superior support, and innovation. This position is responsible for assistance with documentation, maintenance and management of ongoing activities related to the vendor management program. This will include vendor review and setup, vendor lifecycle activities, delivering interpretation advice, reporting, and resolving issues through effective partnering with internal stakeholders and vendors. This level of support will ensure Globe Life receives the intended value from the agreement, and we continue to enhance our relationship with core vendors.
This is a hybrid position located in McKinney, TX ( WFH Monday & Friday, In Office Tuesday-Thursday).
What You Will Do :
- Participate in department meetings to discuss organizational objectives.
- Prepares status reports and presentations. create and distribute ad-hoc reports.
- Maintain program project plan, schedules, and team collaboration tools.
- Develop and maintain processes, procedures, tools, and templates, & vendor artifacts.
- Enhance and maintain vendor scorecards and maintain vendor surveys & reporting.
- Monitoring vendor key performance indicators (KPIs) and service level agreements (SLAs).
- Help establish and maintain vendor performance improvement plans.
- Ensure accurate vendor risk ratings are completed on a regular basis.
- Provide vendor data governance & information management support.
- Establish and maintain vendor management analytics & reporting dashboards.
- Research, collection, tracking and reporting of vendor service level agreements (SLAs).
- Maintain information in the vendor management system.
- Track escalated issues and reporting of root cause analysis.
- Manage the archive and cataloging processes for all VMO documents.
- Perform financial analysis vendor health checks.
- Assist the team in the collection and analysis of vendor information.
- Perform spend data analysis as directed by the Sr. Vendor Manager.
What You Can Bring :
Applicable To All Employees of Globe Life Family of Companies :
How Globe Life Will Support You :
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life :
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
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