What are the responsibilities and job description for the Customer Service Representative - Work from Home position at Globe Life - Kekoa Jacobs?
Customer Service Representative – AO Globe Life AO Globe Life is seeking a dedicated and professional Customer Service Representative to join our team. If you have a passion for delivering exceptional service and are looking to grow in a stable, dynamic company, we invite you to apply. As a Customer Service Representative at AO Globe Life, you will play a vital role in ensuring that our customers receive high-quality service and timely solutions to their inquiries. This position requires strong communication skills, a focus on customer satisfaction, and the ability to work effectively in a fast-paced environment. Key Responsibilities : Respond to customer inquiries via phone, email, or chat in a professional manner. Provide accurate information regarding our products and services. Resolve customer issues efficiently, ensuring a positive experience. Maintain a thorough understanding of our offerings and updates to better assist customers. Collaborate with team members to continuously improve service quality and achieve company goals. Qualifications : Strong verbal and written communication skills. Ability to remain calm and professional when dealing with complex or challenging situations. Detail-oriented with strong problem-solving abilities. Customer-focused with a proven ability to build rapport and trust. Prior customer service experience preferred but not required (training provided). Why AO Globe Life? Competitive Compensation : We offer a competitive salary and comprehensive benefits, including health, dental, vision, and retirement plans. Career Advancement : Opportunities for growth and development within the company. Supportive Environment : We value professionalism, collaboration, and continuous improvement. Step into an exciting role with AO Globe Life, where exceptional customer service is at the heart of everything we do. Apply now to begin your journey with us! Interview Process : For your convenience and safety, all interviews will be conducted via Zoom. Powered by JazzHR
