What are the responsibilities and job description for the Scrum Master position at Glocomms?
About Our Client
Our client is a leading global vacation ownership company, offering flexible vacation experiences to travelers. They are dedicated to providing exceptional service and innovative solutions that enhance their customers' journeys.
Job Summary
We are seeking a Scrum Master to facilitate Agile development processes within our client's organization. This role will be responsible for coaching teams, removing impediments, and ensuring adherence to Agile principles to drive successful project outcomes. The Scrum Master will work closely with Product Owners, Development Teams, and stakeholders to foster a culture of continuous improvement.
Key Responsibilities
- Facilitate Agile ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives).
- Guide and coach teams in Agile methodologies, fostering a self-organizing team environment.
- Collaborate with Product Owners to refine and prioritize the backlog.
- Identify and remove impediments to optimize team performance.
- Promote continuous improvement by tracking and analyzing Agile metrics.
- Encourage collaboration between cross-functional teams, ensuring alignment with business goals.
- Advocate for Agile best practices across the organization.
- Support the adoption and scaling of Agile frameworks within the company.
Qualifications & Experience
Required:
- Bachelor's degree in Computer Science, Business, or a related field.
- 3 years of experience as a Scrum Master in an Agile environment.
- Strong understanding of Scrum, Kanban, SAFe, and other Agile methodologies.
- Experience working with Agile project management tools (e.g., Jira, Azure DevOps).
- Excellent communication, facilitation, and conflict resolution skills.
- Ability to coach teams and drive Agile maturity.
Preferred:
- Certified Scrum Master (CSM) or equivalent certification (PMP-ACP, SAFe SM, PSM).
- Experience in the hospitality or vacation ownership industry.
- Familiarity with software development and IT project lifecycles.
