Support Staff

Location: Galt, CA

SUMMARY Support Staff at our residential treatment program is responsible for performing advanced indirect and selected direct client care duties in support of the rehab process in a competent manner under the direction of Program Director.

DUTIES AND RESPONSIBILITIES

· Assists Supervisors with client transportation to outside appointments, other facilities, evening self-help meetings, and other recreational activities.

· Oversees and assists clients with everyday life skills such as cleaning, cooking, practicing coping skills, etc.

· Perform household duties such as cooking and cleaning.

· Ensures that the environment of care adheres to the safe care of the clients adhering to policies, procedures, and standards of care.

· Engages with each client daily and documents interactions in shift/incident reports.

· Observe Client Self-administration of Medication.

· While performing the duties of this job, the employee must be able to work in a fast-paced environment with minimal to high volumes of stress.

· Uphold and enforce G.L.O.M. Substance Abuse Programs standards, policies and procedures, client rights, and professional code of ethics and conduct.

· Facilitate groups (when applicable)

· Ability to learn, utilize and navigate HER.

· Address client’s inappropriate behavior.

· Document client progress. Prepare documentation accurately and within time frames.

· Intervene during crisis situations.

· Participate in the agency’s Orientation training, staff meetings, and in-service training.

· Adhere to code of ethics, legal aspects of practice, professional standards, duty to warn, abuse and neglect reporting policies and procedures, exercise professionalism at all times.

· Exercise awareness in cultural competency, client satisfaction, quality of services, client needs, and overall health and safety staff and clients.

· Maintain a high degree of self-awareness and the ability to stay calm under pressure.

· Utilizes trauma-informed care while applying crisis intervention, motivational interviewing, and supervision of the participants.

· Seeks consultation when encountering new and/or high-risk circumstances.

· Works collaboratively with other members of the treatment team and communicates any concerns to immediate supervisor.

· Perform any/all other duties as assigned by your assigned supervisor.

· Utilizes trauma-informed care while applying crisis intervention, motivational interviewing, and supervision of the participants.

· Perform any/all other duties as assigned by your assigned supervisor.

QUALIFICATIONS

· Must be at least 18 years old.

· Current American Red Cross Adult First Aid, CPR Completion Certificate or agree to complete before start date.

· Must provide documentation of a TB test within the last year.

· Must possess a valid California driver’s license and have a clean driving record.

· License Required: Valid California Driver’s License – Class B.

· Travel: Willingness to travel: 25% of day.

· HS graduate or equivalent required.

· Previous experience in substance abuse counseling field, instruction/internship, or similar practicum through education or certification process highly preferred.

· Prior knowledge/experience with MAT (medication assisted treatment) highly preferred.

· Knowledge of industry standards related to the position of Support Staff.

COMPETENCIES

• Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

· Ability to climb stairs multiple times a day and be able to lift and/or carry up to 40 pounds.

· Ability to sit, rise, kneel, squat, twist, pull bend multiple times a day.

· Ability to navigate stairs and walkways unencumbered.

· Ability to perform with repetitive maneuvers and manual dexterity.

· Ability to drive in inclement weather and heavy traffic.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Night shift

Work Location: In person

Salary : $22