What are the responsibilities and job description for the International GSA Move Coordinator position at Glomo?
Job Description
Job Description
A moving company international coordinator is responsible for managing the entire process of relocating a client's household goods across international borders, including coordinating transportation, customs clearance, and delivery, while ensuring compliance with all relevant regulations, communicating with clients, and working with global partners to facilitate a smooth move from origin to destination. The potential candidate must have current experience with GSA accounts in addition to State Department moves.
Key responsibilities :
Client consultation and needs assessment : Understand client relocation needs, timelines, and special requirements for international moves.
Cost estimation and quoting : Prepare accurate cost estimates for international moves, including transportation, customs fees, and other associated costs.
Documentation management : Handle all necessary paperwork, including customs declarations, export / import documents, and shipping forms, ensuring accuracy and compliance.
Logistics coordination : Arrange transportation with global moving partners, including ocean freight, air freight, and land transportation, managing schedules and booking space.
Customs clearance facilitation : Navigate customs regulations at both origin and destination countries, coordinating with customs brokers to clear shipments efficiently.
Shipment tracking and updates : Monitor shipment status throughout the move, providing regular updates to clients on the progress of their belongings.
Vendor management : Work with international agents, movers, and storage facilities at origin and destination to ensure smooth transition.
Communication with clients : Act as the primary point of contact for clients, addressing inquiries, concerns, and providing support throughout the relocation process.
Compliance with regulations : Stay informed about international moving regulations, customs policies, and industry best practices to ensure legal compliance.
Problem-solving : Identify and resolve any issues that may arise during the move, such as delays, damage, or unexpected customs requirements.
Required skills :
Excellent communication skills : Ability to clearly communicate with clients, international partners, and internal teams, both verbally and in writing.
Strong organizational skills : Efficiently manage multiple moving projects simultaneously, maintaining accurate records and timelines.
Detail-oriented : Attention to detail crucial for ensuring accurate documentation and compliance with customs regulations.
Cross-cultural awareness : Understanding of different cultural practices and communication styles to effectively work with international clients and partners.
Proficiency in logistics software : Familiarity with industry-specific software for managing shipments and tracking movement.
Relevant experience :
Previous experience in international relocation or freight forwarding industry
Knowledge of customs regulations and procedures
Familiarity with global logistics networks and international shipping practices
Featured snippet from the web
This role requires someone who can handle customs regulations, coordinate with global partners, and provide exceptional customer service to clients throughout their international move. Responsibilities : Coordinate and manage international household goods moves from origin to destination.
