What are the responsibilities and job description for the National Account Sales Executive - Moving & Storage Industry position at Glomo?
A "moving company national account executive" is a sales professional responsible for developing and maintaining long-term relationships with large, nationwide clients, managing their moving needs, and driving significant revenue for the moving company by securing high-volume contracts and overseeing their successful execution across multiple locations, often requiring strong negotiation skills, deep understanding of the moving industry, and the ability to build trust with key decision-makers at large corporations.
Key responsibilities :
Client Acquisition and Relationship Building : Identify potential large national clients, initiate contact, and build strong relationships with key decision-makers to understand their moving needs and present customized solutions.
Sales Cycle Management : Conduct needs assessments, develop detailed proposals, negotiate pricing and contract terms, and close large-scale moving contracts.
Account Management : Manage a portfolio of national accounts, ensuring smooth execution of moves, addressing customer concerns, and proactively identifying opportunities to expand services within existing accounts.
Strategic Planning : Develop account plans with clear sales targets, identify growth opportunities within assigned accounts, and analyze market trends to adapt strategies accordingly.
Customer Service : Provide exceptional customer service to national clients, including resolving issues, managing expectations, and maintaining open communication throughout the moving process.
Collaboration : Work closely with internal teams like operations, logistics, and customer service to ensure seamless move coordination and client satisfaction.
Industry Knowledge : Stay up-to-date on industry regulations, moving best practices, and competitor landscape to provide informed solutions to clients.
Required Skills :
Sales Acumen : Proven track record of success in complex sales cycles, strong negotiation skills, and ability to close large deals.
Relationship Building : Excellent interpersonal skills to build rapport with high-level executives and foster long-term client partnerships.
Communication : Excellent written and verbal communication skills to effectively present proposals, address client concerns, and provide clear updates.
Analytical Skills : Ability to analyze data, identify market trends, and develop strategic account plans.
Project Management : Strong organizational skills to manage multiple large-scale moves simultaneously, ensuring timely execution and adherence to client specifications.
Typical Background :
Bachelor's degree in business, sales, or related field
Proven experience in a sales role within the moving industry, preferably with a focus on national accounts.
Deep understanding of the moving process, including regulations, pricing structures, and service offerings
Proficiency in CRM software and sales tools