What are the responsibilities and job description for the Front Desk Manager position at Gloss Organic Nail Bar?
Job Summary
We are seeking a highly organized and customer-focused Front Desk Manager to oversee the daily operations of our front desk team. The ideal candidate will possess exceptional administrative skills, a strong ability to manage schedules, and a commitment to providing outstanding customer support. This role is crucial in creating a welcoming environment for guests and ensuring smooth communication between departments.
Responsibilities
- Manage the front desk operations, ensuring all guests receive prompt and courteous service.
- Oversee calendar management for appointments and meetings, coordinating schedules efficiently.
- Handle administrative tasks including filing, data entry, and maintaining office supplies.
- Utilize computerized systems for booking and record-keeping to enhance operational efficiency.
- Answer phone calls and respond to inquiries with professionalism and clarity.
- Train and supervise front desk staff, fostering a collaborative team environment.
- Implement office management procedures to streamline operations and improve guest experiences.
- Assist with personal assistant duties as needed, supporting executive staff with various tasks.
- Maintain a clean and organized front desk area, ensuring it is welcoming for guests.
Requirements
- Proven experience in customer support or front desk management roles.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Proficiency in using phone systems and computerized office applications.
- Bilingual candidates are preferred to accommodate diverse clientele.
- Excellent typing skills for efficient data entry and communication.
- Previous experience in administrative roles or personal assistant positions is advantageous.
- Ability to work collaboratively with team members while demonstrating leadership qualities.
Join our team as a Front Desk Manager where your skills will contribute significantly to our commitment to exceptional service!
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 35 per week
Schedule:
- 10 hour shift
Experience:
- Front desk: 2 years (Required)
Ability to Commute:
- Coral Gables, FL 33134 (Required)
Work Location: In person
Salary : $15 - $20