What are the responsibilities and job description for the Dock Hand position at Gloucester Boat Rental?
About us
Gloucester Boat Rentals provides a unique experience for those who want to be their own captains and steer their own vessels. With a valid driver's license, locals and visitors alike get to rent and pilot a 15', 19', 20' or 21' power boat to explore the serene waters of Cape Ann at their own pace. Put on your captain's hat, take the helm, and navigate your own way to a new adventure. We also offer boating lessons, chartered cruises and fishing equipment rentals.
Job Description
The Dockhand is responsible for assisting the Gloucester Boat Rental team by performing a variety of tasks including but not limited to checking in customers, going over how to safely operate a boat, taking payments, answering the phone, assisting customers dock boats, answering any questions from clients, monitor rental boats location by gps, docking and moving boats in tight locations, refueling boats at the gas dock and cleaning and covering boats at the end of the day.
Essential Duties and Responsibilities
- Provide Gloucester Boat Rental clients with the best experience possible
- Greet all customers in a manner that expresses a kind, courteous and professional character
- Check in customers, review boat safety information and help orient them to the facilities and answer other commonly asked questions
- Assist customers with general boating needs
- Maintain and clean rental boats
- Ability to work weekends and holidays
Technical and Physical Requirements
- Ability to work safely around the water
- Must be able to swim
- Basic boat handling skills preferred
- Previous marina experience preferred
- Previous customer service experience preferred
Job Types: Part-time, Temporary
Pay: From $15.00 per hour
Schedule:
- Day shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Gloucester, MA 01930: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you available to work weekends and Holidays?
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $15