Administrator - Infrastructure Support (Shreveport)

Description

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The IT Administrator position will manage and administer the corporate network, servers, security infrastructure, and all IT associated hardware/software at the Shreveport, LA vehicle processing center (VPC). The position will perform corrective and preventive maintenance, troubleshoot network and system-related issues, conduct IT inventory management, and provide regular and on-call emergency IT support for the local facility and its user base. The ideal candidate should have strong problem-solving skills, an attention to detail, and strong communication abilities to support cross-functional teams.

Responsibilities

• Management and administration of the network/systems/security hardware, software, and policies– LAN, WLAN, WAN, VPN, TCP/IP,DNS, DHCHP, SSL, SSH, etc
  • Monitor network/system disruptions and coordinate/triage issues with responsible teams to resolve in a timely manner
  • Act as a liaison between GUS (Glovis America) and key vendors such as HAEA (Hyundai AutoEver America)
  • Provide IT-related support for Port Operations-led initiatives at local facility
  • Management/administration of VMware ESXi, Windows Server and other virtual servers
  • Analyze issues or requirements and resolve/propose a solution
  • Conduct regular audits and assessments of IT infrastructure, systems, and policies to identify vulnerabilities, compliance gaps, and areas for improvement
  • Develop and maintain a comprehensive IT documentation repository, including network diagrams, system configurations, standard operating procedures (SOPs), and incident response plans
  • Perform asset management for all IT related assets at local facility
  • Management and administration of IT mobile devices at local facility – PDAs from various manufacturers such as Zebra, Janam, and more
• Develop and maintain disaster recovery and incident response plans, conducting tabletop exercises and simulations to test preparedness and identify areas for improvement in mitigating and recovering from IT-related incidents
  • Under IT management direction, assists with the procurement process including gathering of quotes/proposals, preparation of detailed purchase requests, vendor on boarding, and more
• Develop and implement IT security awareness training programs for employees to promote a culture of cybersecurity awareness and compliance with security policies and procedures
• Other duties as assigned 

Compensation 

 $48,000 to $52,000 Per Year (Subject to Compensation Study Upon Candidate Selection)

Benefits of working at Hyundai GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Qualifications

Skills

• Excellent written and verbal communication skills Required 
• LAN, WLAN, WAN, TCP/IP, SSH, SSL, DHCP, DNS, VPN, FTP, SFTP, [OSI, BGP, OSPF, EIGR Required
•  MS Windows 10/11, AD DS, O365, entry-level Powershell Required 
• Ability to understand and collaborate with other departments on projects/systems development Required 
• Proven reliability and very dependable Required 
• Team-oriented but also has the ability to work independently Required 
• Intermediate-level Windows Server/Linux Preferred

Education & Experience

• Associate's Degree Required
• Bachelors Degree Preferred
• Three (3) - Five (5) Years of Experience in Information Technology or IT Infrastructure Required
• Four (4) - Seven (7) Years of Experience in Information Technology or IT Infrastructure  Preferred

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• Possibility of temperature flunctuations at production facility 
• This position is located in our Shreveport, LA office 
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

Salary : $48,000 - $52,000