What are the responsibilities and job description for the Manager - KAM Logistics and Freight Forwarding Sales position at GLOVIS America?
Job Details
Description
About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Manager at KAM Sales will contribute to expanding the company's freight forwarding services by identifying business opportunities, managing customer relationships, and driving revenue growth. With nearly ten years of experience in the industry, this role offers an opportunity to further develop expertise in freight forwarding and gain leadership experience while working closely with senior management.
Compensation
$100,000- $115,000/Annually (Subject to Compensation Study Upon Candidate Selected)
Responsibilities
1. Sales and Revenue Support:
- Assist in identifying new business opportunities in freight forwarding, including air and ocean freight, drayage, and over-the-road trucking services
- Support senior business development managers in meeting sales targets by actively engaging in client meetings, negotiations, and proposal writing
- Monitor and track sales performance data, helping to prepare reports and insights for senior management
2. Client Relationship Management:
- Maintain relationships with existing clients, ensuring regular communication and providing assistance with their logistics and transportation needs
- Assist in onboarding new clients by understanding their requirements, providing solutions, and coordinating with internal teams to ensure smooth service delivery
- Support senior team members in resolving client issues and maintaining high customer satisfaction
3. Market Research and Analysis:
- Conduct research on market trends, competitor activities, and customer needs to assist in identifying potential business opportunities
- Provide market intelligence reports and insights to help shape sales strategies and improve service offerings
4. Strategic Alignment with Headquarters:
- Collaborate closely with the Korean headquarters to understand and execute the global business strategy at the local level
- Provide regular updates and reports on market trends, customer needs, and business performance to ensure alignment with corporate objectives
- Act as the liaison between the local branch and headquarters, facilitating smooth communication and strategy implementation
5. Reporting and Documentation:
- Maintain accurate records of sales activities, client interactions, and business development progress
- Assist in preparing sales reports, forecasts, and performance summaries for senior management
6. Collaboration with Operations and Finance:
- Work closely with the operations and finance teams to ensure that services are delivered efficiently and that financial goals are met
- Coordinate with operations to manage freight shipments, resolve logistical challenges, and meet client expectations
Benefits of working at Hyundai GLOVIS America Inc.
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Health Care & Dependent Care Flexible Spending Accounts (FSA)
- Basic Life and AD&D as well as Short-Term & Long-Term Disability
- Paid Vacation, Holidays, and Sick leave
- Pet Insurance
- Hospital and Critical Illness Insurance
- Wellness Program and Gym Reimbursement*
- 401(k) with Generous Matching
- Referral Bonuses*
- Auto Allowance*
- Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
- Discretionary Bonuses*
- Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Qualifications
Skills
- Intermediate-level MS Excel, Power Point, Word and Database Management are Required
- Problem-solving and critical thinking ability Required
- General Understanding of Supply Chain Management and the Logistics Industry are Required
- Understanding of the Full Range of Freight Forwarding Services, including movement, scheduling, monitoring and control services, cost optimization, and various industry specific requirements
- Able to establish business plan and proceed new business developments and projects
- Must be proficient with PC's
Education & Experience
- Bachelor Degree Required
- (7) years of direct experience in Freight Forwarding, Logistics, Supply Chain Management, and Accounting/Finance
- (3) years of Supervisor or Management Experience
Physical Requirements
- Ability to sit in front of a desk and/or in front of the computer for long periods
- Repetitive use of hand/grasping product, writing, and typing
- Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Typical office environment with low-level noise exposure
- This position is located in the Irvine, CA office
- Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
Salary : $100,000 - $115,000