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Network Management Engineer (OpenStack/Cloud) Dallas HYBRID

Glow Networks, Inc.
Dallas, TX Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/23/2025

Classification : Non-Exempt

Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.

Grade : E2

Reports To : Project Manager or Team Lead

Working Hours : 8 to 12 hour shifts in a 24 X 7 schedule

Summary :

As an RF Data Collection Technician I, you will learn to collect cellular network baseline data and file reports back to company HQ. Drive Testers use vehicles in the performance of their duties and use test equipment to collect sensitive cellular network data. RF Data Collection Technician I will work in varying locations and perform various aspects of the job. This job is a good fit for people who :

  • Are seeking an entry level position with opportunity for career growth.
  • Are interested in electronics, radio signal theory and cellular communications.
  • Have a good understanding of computers and software such as MS Outlook, Word and Excel, GPS navigation, file transfer protocol, and technical cellular phone applications.
  • Can quickly master new business and technology software programs.
  • Have no travel, driving or workday restrictions and can drive at night for an extended time.
  • Can safely multi-task in a vehicle.
  • Are very flexible in work hours and locations.

Essential Functions :

  • Learn all aspects of the job quickly and work independently with little supervision
  • Collect propagation and signal measurement data for the analysis of RF performance
  • Measure field data for the base station to identify RF signals frequencies and respective power levels
  • Follow test plans, follow test site scheduling, understand equipment calibration and setup, RF signal measurement and basic data analysis.
  • Work independently days or nights to gather relevant RF data, as required by the project
  • Other Functions :

  • Independently plan routes and manage time required to execute the amount of work that is planned for the project timeline (day / week)
  • Quickly learn and retain relevant system knowledge through applied learning, reading of standards documents or other documentation and review of test plan documents
  • Resolve basic computer problems with navigation and data collection software
  • Demonstrate basic understanding of RF theory
  • Extended hours in a vehicle
  • Work on day shift or night shift as needed
  • Overnight hotel stays as needed, on occasion
  • Requirements :

  • Must be 21 or older
  • Must be based in or near the specified work location
  • Excellent driving record - with at least 2 years driving experience in the US
  • College desired, high school Graduate required
  • Must be willing to learn the TEMS, XCAL or other comprehensive RF data collection tools
  • Must have basic Microsoft Word, Excel and Outlook skills
  • Flexible to travel and work aggressive schedules including night shift
  • Must be able to pass standard background check including driving record
  • Good written and verbal English language communication skills
  • Department : Delivery

    Office : Glow Networks

    Location : 18111 Preston Road Suite 400, Dallas, TX, 75252, United States

    Work Location :

    Skill Sets and Requirements :

    Description :

    Candidate will be required to work out of the Dallas office 2-3 days per week.

    Candidate will be required to work during central Time Zone hours.

    Candidate MUST have the following and be clearly visible in previous work history :

  • OpenStack and orchestration experience
  • NMS / OSS Installation / upgrade and Integration experience
  • Proficiency in FCAPS and network management system tools in the telecom domain.
  • Experience in Red Hat Linux and Windows.
  • Job Roles Responsibilities :

  • Form installation and commissioning of MantaRay NM (NetAct) Systems on OpenStack cloud environment in Nokia Lab, customer Lab and productions systems.
  • Support and execute regression testing and ATP of MantaRay NM in Nokia Lab, customer Lab and productions systems.
  • Support orchestration of deployment and upgrade workflows in OpenStack cloud.
  • Perform integration of MantaRay NM with various other Network elements for FCAPS functionality.
  • Participate in MantaRay NM Software Upgrade and be responsible for whole or portion of the upgrade tasks.
  • Proactively work on issues and communicates updates to key stakeholders.
  • Troubleshoot issues, conduct knowledge bases, and determine need for technical escalation.
  • Implementation of continuous improvement practices for high process efficiencies.
  • Provide on-site support (if needed).
  • Implement proactive measures to address customer concerns as appropriate.
  • Participate in customer & internal meetings representing Nokia Network Management team.
  • Creation, delivery of MOPS to the customer.
  • Maintain Lab systems for use in testing and problem-solving scenarios.
  • Follow all Nokia Information Security policies and guidelines including ISMS (ISO27001 program).
  • Competencies and Skillset :

  • Proficiency in FCAPS and network management system tools in the telecom domain.
  • Knowledge of deployment of Network management system (NMS) with installation and commissioning experience.
  • Experience in orchestration workflows of new deployment and upgrades in OpenStack cloud.
  • Expertise in Red Hat Enterprise Linux OS with Red hat Certification preferred.
  • Experience deploying applications on cloud infrastructure (Open Stack or VMWare) with open stack certification preferred.
  • Good Analytical troubleshooting skills.
  • Good verbal and written communication skills in English.
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    Remote working / work at home options are available for this role.

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