Field Installer (Fiber and DC Power)

Position_ Network Field Technician Level- 3/4 (DC Power Technician)

Contract –12 months

Locations- Multiple locations in USA(100% Travel Required (4 to 5 weeks on the road and then can take off to visit the family).

( Los Angeles, CA, Atlanta, San Antonio, Cheyanne, Phoenix, Milwaukee, Denver, Chicago, Salt Lake City, St Louis, and cities with large airports (DFW, Atlanta, Sacramento, Portland)

Installer Skill Level 3 Defined by Industry Standards shall:

· 1. Have a minimum of 2 years accumulated experience, or equivalent as determined by the Installation Supplier’s learning process and demonstrated to Ciena upon request, proficiency in the system (Network Elements 1, 2, 3, or 4) being worked on, or hold a Certificate of Completion from a learning facility providing an appropriate curriculum.

· 2. Be capable of performing the following work operations or job activities without supervision or direction:

· Addition or removal of common systems equipment hardware.

· Addition or removal of wiring and connections (on non-working equipment only).

· Lead verification/continuity testing. • Analysis of job specifications and drawings.

· Provide work assignments to Skill Level 1 and 2 Installers. • Prepare a Method of Procedure (MOP).

· Write Job Information Memorandums (JIMs). • Resolve job specification and/or drawing problems.

· Mark/correct office record drawings.

· In-process and final quality inspections.

· Completed Customer Experience Learning

· Capable of leading a project and providing status updates and communicating with Ciena PM as required

· Terminate A/C power at equipment and customer PDU/Outlet

· 3. Be capable of performing as the Installation Supplier’s in-charge person on Common Systems jobs.

· 4. Not perform Skill Level 4 work operations/job activities unless properly supervised.

· 5. Not progress to Skill Level 4 without a minimum of 3 years accumulated experience or equivalent as determined by the Installation Supplier’s learning process.

· 6. Not perform work operations/job activities on working equipment or circuits unless directly supervised.

Installer Skill Level 4 Defined by Industry Standards shall:

 Level 4

· 1. Have a minimum of 3 years accumulated experience or equivalent as determined by the Installation Supplier’s learning process and demonstrated to Ciena upon request, proficiency in the system (Network Elements 1, 2, 3, and 4) being worked on, or hold a Certificate of Completion from a learning facility providing an appropriate curriculum.

· 2. Be capable of performing the same work operations/job activities as a Skill Level 3 Installer without supervision or direction.

· 3. Be capable of performing as the Installation Supplier’s in-charge person.

· 4. Be capable of performing additions, removals, and modifications on working equipment and circuits. Skill Level 4 work operations/job activities may include:

· Circuit modifications

· Software additions or upgrades

· Power transition work

· Addition or removal of batteries.

· 5. Addition or removal of circuits on working power distribution sources.

· This specifically is in reference to live power equipment (DC). 

6. Support remote test and turn-up as directed through NetTech

Baseline Skill Set Categories

General Computer Skills

·      Use of Microsoft Office applications including Word, Excel, PowerPoint, and Visio, as well as email applications, and Adobe PDF documents.

·      Understanding of Internet Protocol and IP addressing

·      Understanding of FTP and Telnet procedures

Electro-Static Discharge (ESD) Practices

Safety

·      Job site rules and protocols

·      Safe use of installation tools

·      First Aid

·      Ladder Safety

·      Power Safety

Soft Skills

·      Ability to interface with customers

·      Conduct in the workplace

·      Working well with others

Fundamental Technical Knowledge

·      DWDM

·      OTN

·      Routing & Switching

·      Carrier Ethernet

Equipment Installation Skills

·      Ability to understand and use site and product documentation

·      Understanding of labeling requirements and use of labeling equipment

·      Proper use of installation tools

·      Understanding of labeling requirements and use of labeling equipment

·      Ciena FAST system knowledge

·      Understanding of basic AC/DC power and Power Verification

Knowledge of specific Ciena product lines

·      Converged Packet Optical – 6500 Fixed &/or Flex Grid (including submarine), WSAi, RLS & ELS

·      Routing & Switching