What are the responsibilities and job description for the Field Technician - Rack and Stack position at Glow Networks?
Position Overview:
We are seeking an experienced Field Technician with expertise in optical fiber, data center infrastructure, and power systems. The ideal candidate will be responsible for the installation, testing, and troubleshooting of fiber optic networks and associated equipment, ensuring high-performance standards are met. Strong understanding of signal flow diagrams and Method of Procedure (MOP) documentation is essential.
Responsibilities & Requirements:
- Install, test, and troubleshoot optical fiber, data center, and power systems, ensuring high-quality and timely delivery.
- Read and interpret signal flow diagrams and MOPs to ensure accurate installations and configurations.
- Proficient with fiber optic testing tools (e.g., OTDR, power meters) to verify network performance and troubleshoot issues.
- Strong knowledge of power distribution system installations and maintenance in data center environments.
- Ability to collaborate with team members and clients to meet project timelines and ensure customer satisfaction.
- Strong troubleshooting and problem-solving skills with attention to detail and safety protocols.
- Ability to work independently or as part of a team in diverse field environments.
- Ensure all installations are completed according to industry standards and meet 100% compliance with safety and quality regulations.
- 100% travel required, with extended periods of being on the road (4-6 weeks at a time) for client site installations and support.
