What are the responsibilities and job description for the Customer Service position at Glow Salon, Med Spa and Boutique?
Job Title: Customer Service Representative
Job Summary:
We are seeking a dynamic and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our clients, resolving inquiries, and ensuring customer satisfaction. If you have a passion for helping others and possess excellent communication skills, we want to hear from you.
Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat
- Assist customers with product information, pricing, and order processing
- Resolve customer complaints in a professional and efficient manner
- Utilize sales techniques to upsell products and services
- Conduct outbound calling campaigns to follow up on customer inquiries
- Perform data entry tasks accurately and efficiently
- Analyze customer feedback to improve service quality
Qualifications:
- Previous experience in customer service or a related field
- Excellent phone etiquette and communication skills
- Ability to communicate effectively in English;
- Strong problem-solving skills and attention to detail
- Experience with outbound calling and upselling techniques is preferred
- Proficient in data entry
Join our team and embark on a rewarding career where you can make a difference in the lives of our valued customers. If you are passionate about delivering top-notch service and thrive in a fast-paced environment, apply now! Download an application at www.glowsalonmilly.com and email to glowsalonmilly@gmail.com
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 35 per week
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
Shift:
- Morning shift
- Split shift
Work Location: In person
Salary : $18 - $22
