What are the responsibilities and job description for the Instructional Designer position at GM Financial?
Why GM Financial?
GM Financial is the wholly-owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work — we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters
Responsibilities
About the Instructional Designer:
The Instructional Designer is responsible for supporting GM Financial's learning needs across the organization. This individual will determine the best instructional strategies for training design, development, and delivery and carry out those strategies. This person will be responsible for internal department coordination to ensure consistency in creating training materials. This team member will determine documentation requirements and discuss with subject matter experts, information required to develop training materials.
What you will be doing:
- Create and maintain content for learning projects
- Design, develop, and deploy technology-based training that is delivered online, facilitator-led, or any combination of the two
- Attend project meetings and work with subject matter experts in the business units to define the training approach
- Stay current on all instructional design theory and strategies
- Use all appropriate tools for developing technology-based training courseware
- Attend continuing education courses as directed by the supervisor to stay current on training technologies and methods
- Establish and meet time-bound deliverables
- Conduct periodic instructional design reviews of learning deliverables both during development and after delivery
- Perform other duties as assigned
- Conform with all company policies and procedures
Qualifications
What makes a dream candidate?
- Working knowledge of the financial industry and the ability to understand GM Financial's core business functions
- Proficiency in Instructional Design theories is required
- Experience with development methodologies like ADDIE (Analysis, Design, Development, Implementation, and Evaluation) and Instructional Systems Design
- Excellent verbal and written communication skills
- This individual should be experienced in developing technology-based training courseware
- Proficiency in Instructional Design theories is required
- Proficiency in learning development software, including Adobe Captivate
- Proficiency in Flashform is a plus
- Experience with on-demand, just-in-time delivery is required
- Experience with development methodologies like ADDIE (Analysis, Design, Development, Implementation, and Evaluation) and Instructional Systems Design is desirable
- Ability to accommodate different learning styles and account for learner modality preferences in design is required
- Proficiency in learning development software
- Experience with Microsoft Office applications, Macromedia Authorware, and Macromedia Dreamweaver, is a plus
Experience
- 0-2 years prior experience in planning, managing, developing, and delivering documentation projects required
- 2-3 years of experience developing online and paper-based training courseware and documentation preferred
- Bachelor’s Degree in Technical Communications, Journalism, English, or a in related field or equivalent work experience preferred
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding
leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount,
community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture — an environment that welcomes
innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more
than work — we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
