What are the responsibilities and job description for the Product Owner II - Digital Payments position at GM Financial?
Overview
Why GM Financial Technology?
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives.
We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world.
We are building global platforms, in LATAM, Europe, China, U.S. and Canada – and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.
Responsibilities
About the Role :
If you're driven to get results and would like to collaborate within a fast-paced, value focused team, then GM Financial may be the right place for you. Be part of a Digital Payments team revolutionizing how businesses and consumers transact in a rapidly evolving digital economy. The Product Owner is responsible for the success of the product by maximizing the output of the development team. The Product Owner directs and coordinates the product development and serves as a collaborative liaison between the Product Management and Product Delivery teams by prioritizing and evaluating work. This individual will maintain the product / team backlog, leading backlog prioritization of initiatives, aligning experiences across channels and touch points to ensure the best business results.
- The PO acts proactively to consistently deliver on commitments with little supervision
- Analyze and communicate customer requirements to provide innovative solutions and recommend system, product and process enhancements
- Identifies, evaluates and introduces new approaches / technology to use in product development
- Drive the development of features like real-time payments, digital wallets, and fraud prevention solutions that define the future of payments
- Explore alternative ways to view and solve problems to achieve results beyond what is required
- Play a key role in designing and implementing solutions that support exponential growth and the integration of emerging technologies.
- Collaborate with leadership and directly influence the organization’s payments strategy and priorities.
- Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas
- Focus on constantly improving processes, products, and services and exploring innovative ways to do the job
- Takes advantage of opportunities to try unique ways of doing things and tests promising ideas to find new solutions
- Asks provocative questions to understand current practices and the customer's experience before moving to problem solving
- Seeks to understand and experience the full array of stakeholders' (eg, internal partners, suppliers, customers) behavior, needs, concerns, and desires to unlock new opportunities for innovation
- Communicates potential benefits of new ideas to stakeholders
- Influences others by creating a participative, empowered environment to gain acceptance of ideas or plans using appropriate interpersonal styles and methods
- Takes immediate action when confronted with a problem or when made aware of a situation
- Work collaboratively with the Program / Product Managers to advise on the creation and partners to communicate product road map initiatives to the teams that result in great experiences for our customers
- Create novel solutions with measurable value for existing and potential customers (internal or external)
- Partner with vendor(s) and internal departments to ensure tasks are defined and documented with timely deliverables and within SLA
- Communicate with all levels of leadership, internal business partners and external vendor(s) regarding project status and production performance
- Ensure clear communication and coordination across business to manage the scope of each product launch for on-time delivery of key features
- Work with the Agile team to craft high quality customer-centric user stories that exceed customer expectations
- Responsible for leading the prioritization of the product backlog in partnership with product management
- Work with APIs, cloud platforms, payment vendors, and advanced tools in Payment’s domain
- Measure product performance using key information, processes and systems to ensure accountability for achieving business results
What makes you a dream candidate?
Qualifications
Education and Experience :
Licenses :
Agile Certification (PSPO or CSP-PO or POPM / APM) 180 Days required
What We Offer : Generous benefits package available on day one to include : 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture : Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation : Competitive pay and bonus eligibility
Work Life Balance : Flexible hybrid work environment, 2-days a week in office
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