What are the responsibilities and job description for the Senior Product Manager - Digital Payments position at GM Financial?
Why GM Financial Technology?
GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives.
We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world.
We are building global platforms, in LATAM, Europe, China, U.S. and Canada – and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.
Responsibilities
About the Role:
We are seeking a seasoned Senior Technical Product Manager to lead product development of our cutting-edge Digital Payments Platform (DPP). This critical role will drive GMF’s payments strategy, leveraging cloud technologies and scaled agile methodologies to deliver innovative solutions. While informing and influencing the GMF DPP vision, strategy, and roadmap, you will primarily focus on defining milestones, executing plans and tactics to achieve desired DPP outcomes, collaborating closely with cross-functional teams, stakeholders, and leaders to deliver exceptional customer experiences.
In this role, you will:
- Evangelize and translate DPP vision and strategic priorities into an actionable roadmap, outlining key milestones, and deliverables.
- Partner with platform engineering team to design, scope and implement new features and provide technical guidance and vision.
- Lead teams in agile ceremonies, including planning sessions, review, and retrospectives.
- Foster and contribute to our evolving product-led culture company-wide and within the platform teams.
- Defining and prioritizing product features and requirements aligned to DPP roadmap and strategy, ensuring they are clear, concise, and testable.
- Communicate technical product information to key stakeholders and leaders, including architects, software development engineers, cloud engineers and site reliability engineers.
- Function as a bridge between business and technology teams to drive successful product development.
- Provide input and recommendations to shape the digital payments strategy.
- Lead prioritization of initiatives across channels and touchpoints, aligning experiences to achieve optimal business results.
- Monitor payment and fintech services industry trends and new developments and identifying opportunities and threats to inform the GMF payments strategy.
What makes you a dream candidate?
- Deep understanding of agile software development, engineering practices, architectures, and cloud technologies
- Very experienced in collaborating with engineers daily, and leading teams with context rather than authority.
- Deep passion for growth, obsessively focused on how we can grow usage and adoption of the platform.
- Strong product management skills with ability to define and prioritize product feature and requirements, experience with product vision and road mapping.
- Excellent communication, interpersonal and presentation skills
- Strong stakeholder management skills and ability to collaborate with cross functional teams (engineering, design, business)
- Ability to lead and influence engineering teams.
- Strong critical thinking, analytical, problem-solving and data driven decision-making skills.
- Ability to manage multiple milestones and priorities along with strong organizational and time management skills.
- Ability to write clear, concise technical documentation.
- Continuous learner and adaptable to changing priorities.
Qualifications
Education and Experience:
- 6-8 years experience as a Product Owner/Manager on an Agile Scrum team required
- 2-4 years leadership experience required
Licenses
- Agile Certifications required
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office