What are the responsibilities and job description for the Retail Operations Manager position at GMET Communications, Authorized Retailer for...?
**Job Title: Retail Store Manager - Cricket Wireless**
**Location:** 400 E Belt Blvd, Richmond VA
**Company Overview:**
Cricket Wireless is a leading provider of prepaid wireless services, offering exceptional value and customer service. We are committed to creating a friendly and inclusive environment for both our employees and customers.
**Job Summary:**
We are seeking a dynamic and results-driven Retail Store Manager to lead our Cricket Wireless store. The ideal candidate will have a passion for customer service, strong leadership skills, and a proven track record in retail sales. As the Store Manager, you will be responsible for overseeing daily operations, driving sales performance, managing staff, and ensuring a positive customer experience.
**Key Responsibilities:**
- Lead and inspire a team of sales associates to achieve and exceed sales goals.
- Manage day-to-day operations of the store, including inventory management, merchandising, and customer service.
- Recruit, train, and develop staff to enhance their skills and performance.
- Create a welcoming environment for customers and ensure high-quality service.
- Analyze sales data and customer feedback to identify opportunities for improvement.
- Implement promotional campaigns and marketing strategies to drive store traffic.
- Ensure compliance with company policies and procedures.
- Maintain a clean, organized, and safe store environment.
**Qualifications:**
- High school diploma or equivalent; bachelor’s degree preferred.
- Experience in Retail management, preferably in wireless or telecommunications.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven ability to drive sales and meet targets.
- Proficient in using point-of-sale systems and basic computer applications.
- Ability to work flexible hours, including evenings and weekends.
**Benefits:**
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Paid time off and holiday pay.
- Employee discounts on wireless services.
- Opportunities for advancement within the company.
**How to Apply:**
Interested candidates should submit their resume and a cover letter detailing their relevant experience. We look forward to hearing from you!
**Cricket Wireless is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Richmond, VA 23224 (Required)
Work Location: In person
Salary : $15 - $17
