What are the responsibilities and job description for the Leasing & Marketing Specialist position at GMH Communities?
Job Description
Job Description
GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our conventional living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.
Job Description :
The Leasing and Marketing Specialist is the main point of contact for all prospects who visit, call or e-mail the property. The position oversees and embodies all aspects of the company’s culture and customer service. The ideal team member will be a self-starter with a passion for connecting with our residents. The Leasing and Marketing Specialist will work closely with the General Manager to drive prospect traffic, assist in resident relations and provide knowledge of lease administration.
Responsibilities :
- Develop professional, service-based relationships with our clients, resident and vendors, working to anticipate their needs and want as individuals
- Follow all fair housing standards in all matters
- Responsible for opening and closing procedures of community spaces including clubhouse, fitness center, coffee bar, and community market
- Effectively lease apartments responding to internet leads, answer prospect calls, schedule appointments, conduct property tours, and promote community features
- Manage and maintain all incoming leasing applications
- Work with General Manager and corporate marketing team to create a marketing plan including brochures, internet advertising, corporate housing, print, and media
- Conduct market surveys on regular basis
- Maintain and track the turn and make ready process
- Assist with leasing and resident activities and branding of the overall community
- Embrace and assist with resident interactions
- Conduct daily follow up calls to residents to insure maintenance issues have been resolved.
- Identify areas of need or concern on the property or in service as witnessed or learned from residents
- Monitor and delegate the package tracking system to insure packages are safe and delivered expeditiously
- Maintain inventory of retail and community market
- Perform other duties, as assigned by management
Characteristics and Qualifications :
Visit our new website https : / / www.gmhcommunities.com /
GMH Communities is an Equal Opportunity Employer
Minorities, Females, Veterans, individuals with disabilities and all members of the LGBTQ community are encouraged to apply
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