What are the responsibilities and job description for the ERP Consultant (On-Site) position at GN Group?
Position / Title : Senior Supply Chain Consultant D365FO
Department / function : Supply Chain Solutions
Reporting line : Director, Supply Chain Solutions
Main purpose of the position :
We are in process of making a digital transformation of our business by implementing D365FO as our new global ERP solution. You will be playing a key role in clarifying business processes, specifying requirements, and designing a global ERP template in close cooperation with the project team. You will be our lead ERP senior consultant on our Bloomington site, which is our largest site, with both sales, operation, and manufacturing. You will be working closely together with our other 25 skilled ERP consultants, where the majority are located in HQ in Denmark. As our lead ERP senior consultant in Bloomington, you will also be responsible for handling critical and complex ERP incidents in NA, if our application support department are not able to solve the issue. The role also facilitates effective communication with various stakeholders throughout project & critical support lifecycles.
Key Responsibilities :
- Understand business needs and processes
- Design and implement value adding solutions in ERP
- Assess and initiate projects and change requests, maintaining compliance with GN IT governance processes.
- Manage third-tier incident and problem resolution.
- Facilitate communication and coordinate with developers during all stages of project and change request implementation to align with development priorities. Ensure seamless handover to the Support team.
- Engage in business consulting with key stakeholders; provide user training and generate or update documentation such as system overviews and Work Instructions (WIs).
Criteria of success :
Stakeholders & Relations (internal and external) :
Employees using ERP or related systems in NA, Relevant management in NA,
IT team colleagues - both internal and external consultants
Professional skills
requirements) :
Location : Onsite at (Bloomington MN) as part of a global IT organization collaborating with colleagues onsite and across regions (APAC, EMEA, AMER)
Schedule : Typically, Monday - Friday 7 : 00 a.m. to 3 : 30 p.m. Hybrid with a minimum of 3 days a week in office.
Travel Requirements : Less than 25 days per year for Training purposes.
LI-GNGroup
