Crew Member/ Team Lead

As a Go Greek Associate, you will be responsible for delivering exceptional customer service, exceeding customer expectations and ensuring that customers have a positive experience throughout our store. Additionally, as an Associate you will share product knowledge and enthusiasm with our customers by answering any questions, assisting with product suggestions, educating and exposing them to products of interest.*

• Responsibilities will include:

 Providing excellent customer service while demonstrating a passion for our food
 Greeting Customers and establishing eye contact
 Responding positively to customer's inquiries and assists customers with purchases, information, and product selection
 Speaking to customers in a respectful manner and maintain patience in addressing customer concerns
 Scanning products, processing credit cards and cash handling
 Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards
 Providing customers samples of our selection with a view to creating sales opportunities
 Following health, safety, and sanitation guidelines
 Washing, cleaning and preparing of fruit and vegetables according to food safety procedures
 Cleaning and maintains frozen yogurt equipment, the general store facility, restrooms and kitchen areas
 Be friendly, courteous and respectful of fellow team members and have a positive attitude
 Arrive to work on time and ready to work at the start of their shift.
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Requires the ability to bend, twist, and stand to perform normal job functions.                                                                                                                                                                   Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers             Ability to exert 25 pounds of effort to push or pull a cart and the ability to lift and carry a minimum of 40 pounds

 Stooping, kneeling, reaching
 Sufficient dexterity to operate kitchen utensils and a computer keyboard
 Will involve long periods of sitting, standing or walking (about 90%)
 Requires the ability to learn and maintain knowledge of Go Greek's products and procedures
 Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holiday