What are the responsibilities and job description for the Warranty Technical Specialist position at Go Powertrain?
Job Title: Warranty Technical Specialist
Location: [Insert Location]
Job Type: Full-Time
Company: Go Powertrain, LLC
About Us:
Go Powertrain is a leader in the automotive powertrain industry, providing top-quality products and outstanding service to our customers. We are seeking a Warranty Technical Specialist to join our team. If you have a background as an automotive technician and possess excellent customer service, problem-solving, and organizational skills, we want to hear from you!
Job Responsibilities:
- Evaluate and process warranty claims efficiently and accurately in a fast-paced environment.
- Provide technical support to customers regarding warranty concerns in a virtual tech role.
- Analyze and diagnose issues related to powertrain components.
- Maintain detailed records of warranty claims and resolutions.
- Communicate with customers and vendors professionally to resolve warranty-related issues.
- Assist in troubleshooting technical problems and recommending appropriate solutions.
- Ensure warranty policies and procedures are followed correctly.
- Collaborate with internal departments to streamline the warranty process.
Qualifications:
- Automotive technician background with experience diagnosing and repairing vehicles.
- Strong customer service and problem-solving skills.
- Excellent organizational and time management skills.
- Ability to interpret technical manuals and documentation.
- Proficiency in using computer systems and warranty tracking software.
- Strong attention to detail and ability to multitask.
- Effective verbal and written communication skills.
Benefits:
- Competitive salary based on experience.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Career growth and development opportunities.
- Supportive and team-oriented work environment.
Job Type: Full-time
Pay: $40,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to Commute:
- Hinton, VA 22831 (Required)
Ability to Relocate:
- Hinton, VA 22831: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $65,000
