Zero Waste Specialist I

Go2Zero Strategies is a woman-owned, veteran-owned small business that provides Zero Waste consulting services to clients across Southern California.

This position involves conducting education and outreach related to California's waste and recycling legislation, including Assembly Bill 341, Assembly Bill 1826, and Senate Bill 1383.

Responsibilities include, but are not limited to:

• Conducting visual waste analyses.
• Performing contamination assessments.
• Conducting edible food and compliance inspections.
• Assisting with Zero Waste program implementation.
• Providing customer training and technical assistance.

Additionally, staff will be expected to intake data using compliance tracking software, analyze data, and prepare reports as needed.

PRIMARY LOCATION

Go2Zero's corporate office is located in Irwindale, CA at 6625 N Calle Eva Miranda, Ste A, 91702. However, the primary work location will be in Central Los Angeles, the Westside, and the San Fernando Valley. There will be opportunities to work in other areas of Southern California on a project basis.

**Our clients are located throughout Southern California. The candidate will be assigned to a primary location, but will typically be in the field at a client service area or location.**

ESSENTIAL RESPONSIBILITIES

• Conduct waste analyses to identify disposal habits and opportunities to improve waste diversion programs.
• Conduct inspections of edible food generators and food recovery organizations/services to assess compliance with Senate Bill 1383 edible food recovery requirements.
• Make compliance determinations and provide education on local and statewide waste regulations.
• Conduct waste contamination assessments.
• Assist businesses and multi-family complexes with the implementation of recycling, organics, and food donation programs.
• Provide logistical account support including, but not limited to: setting up contracts and overseeing accounts; increasing/decreasing service; identifying problem areas; determining container types, sizes, frequency and locations; establishing collection schedules; and identifying employee training needs.
• Handle client communications, conflict resolution, and compliance on client deliverables.
• Prepare and maintain accurate records and reports.
• Participate in public education and outreach activities.
• Provide field observation notes for company reports, presentations, and social media outreach.
• Troubleshoot logistical and operational challenges.

QUALIFICATIONS

• Valid driver’s license.
• High School Diploma or equivalent required.
• Ability to effectively manage client relationships.
• Bilingual a plus (e.g. Armenian and Mandarin preferred).
• Ability to perform physical requirements of the position with or without reasonable accommodations.
• Physical ability to walk in the field for extended periods of time to visit customers.
• Interact effectively with individuals from diverse social, cultural, and economic backgrounds.
• Zero Waste experience or training a plus.

GENERAL SKILLS

• Persuasive sales acumen, persistence and determination.
• Superb customer service, social and communication skills, on the phone and in person.
• Ability to assess challenges, creative troubleshooting, and ability to address difficult customers.
• Good team player, collaborative and supportive of others on the team.
• Passion for environmental conservation and sustainability.
• Ability to maintain professionalism and positive attitude in challenging situations.
• Effectively engage with diverse audiences, establish trust, credibility and confidence.
• Listen to and build customer relationships, increase customer satisfaction and ensure commitments are met, both to customer and to program.
• Ability to precisely document key information, ensuring accuracy and clarity in outreach notes, surveys, and assessments.
• Proficient with MS Word and Excel.

WORK LOCATION/S

• Central Los Angeles
• Westside
• San Fernando Valley
• Multiple locations on a project/as needed basis

Expected Hours:

40 Hours per Week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply