What are the responsibilities and job description for the Account Manager position at GoCanvas?
-this position is based in the US
As an Account Manager, you will have a large part to play in our long-term success. Building an atmosphere of achievement and high standards that are true to our values, you will drive customer growth and deliver revenue to meet the ambitious goals we set for ourselves.
You will be responsible for the growth of our customers, getting right into our subscribers’ world to understand how GoCanvas can transform their business and help them perform even better. You can work either remote or from our headquarter offices in Reston, VA and you will receive training to ensure you are familiar with our culture, mobile app platform and powerful product features. Finally, you’ll gain tremendous experience seeing how a rapidly growing technology company is built from a team of proven entrepreneurs.
While we believe it would be quite helpful to have worked for 5 years in a quota-carrying sales capacity, we prefer the experience of having worked in a SaaS company even more. A college degree is preferred, along with a curious nature, the ability to work well under pressure, and an empathetic view of customers. And finally an effort driven work ethic is what makes a great candidate in our eyes. We’re looking for “A” players who are passionate about joining us on this game-changing ride.
Your Key Initiatives
- Directly responsible for managing an assigned set of customer accounts to ensure we are maximizing expansion opportunities as well as the growth of the customer
- Horizontally expand assigned accounts
- Collaborate with our Customer Success team to ensure the satisfaction of our customers
- Serve as the commercial point of contact for our existing customers and drive all sales opportunities
- Meet (or exceed) the monthly revenue goals for your assigned book of accounts
What You Bring
- Ability to pursue a structured, analytical and process-oriented sales approach, combined with a high degree of enthusiasm and resilience to meet revenue targets
- Results-driven, with a proven record of using reporting metrics/KPIs to track progress against goals. It is a given that you'll be professional, hard-working and ethical.
- Excellent at cross functional collaboration and consultation, developing good working relationships with other teams, and able to balance multiple projects concurrently.
- Experienced SFDC users and holding proficient computer skills in Excel and/or Google Sheet. Good communicator, able to clearly convey a persuasive rationale.
What Your Success Looks Like
- Achievement of monthly revenue target
- Best-in-class expansion
- Increased referral rates
- Healthy book of accounts
- Active corporate citizen, embodying the values of the company
Key Metrics
Meet or exceed the monthly revenue target for your assigned book of accounts as outlined in the applicable AM commission plan
So, What’s GoCanvas?
GoCanvas changes the way people work by helping businesses unlock critical operational and customer insights to achieve speed, efficiency, and growth. The fastest-growing construction, field services, and logistics companies trust us to prepare them for every possibility and maximize their growth. With GoCanvas, organizations save money, keep their teams connected, and get real-time business insights that power their growth.
Our recent achievements as an organization include The 2020 Golden Bridge Award for Company Rethinking of the Year, and being named by Deloitte as one of the “Fast 500 Technology Companies” in 2017, 2018, and 2019 for tremendous company growth, Gold for “Fastest Growing Company” and Silver for the “Best Places to Work”, and last but definitely not least as one of the Best Places to Work in 2019 by Inc Magazine, The Washingtonian, and The Washington Business Journal!
What GoCanvas Brings
We believe hiring the right people is THE most important thing we do. We take our values seriously and look for these traits in everyone we hire: Empathy, Innovation, Authenticity, Impactful, Team Player and Cheeky/Fun Loving. We believe in giving people the freedom to work, but staying inspired by their important metrics, to think and act like owners of our business. We provide an environment that allows for innovation and creativity and a chance for individuals passionate about their role to have fun at work.
We are also proud to provide a comprehensive benefits package designed to meet our team members’ needs and truly invest in you with:
- Unlimited Vacation Policy (also known as unlimited PTO)
- 13 Company-Paid Holidays (which include GoCanvas's Birthday, Earth Day, and Juneteenth to name a few)
- Medical Insurance (where the Employee Only level of coverage is free!)
- Dental and Vision Insurance with employer contribution
- Health Savings or Flexible Spending Account depending upon your medical plan selection
- Basic Term Life Insurance and Personal Accident Insurance
- Voluntary Life Insurance
- Short and Long-Term Disability
- 401k plan with employer match
- Pet Insurance
- Parental Leave
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be!
If you need special assistance or an accommodation while seeking employment with us, please email recruiting@gocanvas.com or call: (703) 547-8588.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
This role is a #LI-Remote opportunity
So, What’s GoCanvas?
GoCanvas changes the way people work by helping businesses unlock critical operational and customer insights to achieve speed, efficiency, and growth. The fastest-growing construction, field services, and logistics companies trust us to prepare them for every possibility and maximize their growth. With GoCanvas, organizations save money, keep their teams connected, and get real-time business insights that power their growth.
Our recent achievements as an organization include The 2020 Golden Bridge Award for Company Rethinking of the Year, and being named by Deloitte as one of the “Fast 500 Technology Companies” in 2017, 2018, and 2019 for tremendous company growth, Gold for “Fastest Growing Company” and Silver for the “Best Places to Work”, and last but definitely not least as one of the Best Places to Work in 2019 by Inc Magazine, The Washingtonian, and The Washington Business Journal!