Program Assistant (W 107th St)

Program Description: Stephen Russo Residence (W 107th Street), is a permanent supportive housing residence for formerly homeless adults with mental health and co-occurring disorders. Services include case management, harm reduction, housing readiness, counseling, medical and psychiatric services, groups and recreation, and 24-hour 7 day a week front desk concierge.

Position Summary: To assume responsibility for all programming administration, clerical, and secretarial activities which contribute to the teams overall objectives and goals. This is to be provided through the utilization and application of professional knowledge, skills and techniques.

Schedule: Monday - Friday 9am-5pm

Salary Range: $38,000 - $43,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidates number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities and Essential Duties:

• Assists Program Director in all aspects of office functioning, including operating main office computer, typing, copying and filing.
• Greeting and announcing all clients, vendors, and other visitors to the office
• Manage the phone system and help direct phone calls and messages to appropriate staff.
• Ensure that all outgoing mail is properly posted and sent daily.
• General oversight of all office supplies, office equipment, and program supplies including tracking inventory and ordering within budget and with PD approval
• Order, track and organize office and program supplies.
• Record and submit Monthly Incident Review Committee meeting notes.
• File, organize and track client charts, incident reports, building maintenance files, and other forms as needed.
• Function as a primary liaison with GRCCs fiscal department on project bills, disbursement forms, and other pertinent records.
• Track Petty Cash receipts and submit monthly Petty Cash reports.
• Track, code and submit all monthly invoices into the online Intacct Financial System
• Track and organize all office paperwork to determine what should be kept onsite or shredded based on funder requirements.
• Order and track supplies for all tenant events and program activities
• Order and purchases food items for clients and cooking groups
• Asist with cooking for groups as needed.
• Track monthly Levels of Services in AWARDS and NYCMED
• Assist with the collection of monthly rent payments from clients.
• Perform any other tasks or errands needed for overall operations as deemed necessary by the Program Director
• Assist with completing application packets with clients for section 8 rental subsidies.
• Assist clients with re-certification of section 8 rental subsidies.

Qualifications/Educational Requirements

• High School Diploma or GED required; Associate degree Preferred.

Skills, Knowledge and Abilities

• Prior work Experience with homeless/ mentally Ill individuals preferred, but not required.
• Computer Literate
• Highly Organized
• Strong Communication Skills
• Detailed oriented and systems savvy
• Compassionate and personable
• Team- oriented

Computer Skills: To perform this job successfully, an individual should be:

• Proficient in Microsoft Office programs including Excel, Word, Power Point etc.
• Able to use or learn multiple data bases including AWARDS and Intacct.

Physical Requirements

• Moderate computer work
• Occasional lifting of up to 30lbs
• Walking to visit clients.

Work Environment

• Indoor Office
• Occasional visits to client apartments

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.