What are the responsibilities and job description for the Program Coordinator position at Goddard Riverside?
Program Coordinator
Job Details
Job Location
Options Center - New York, NY
Position Type
Full-Time
Education Level
2 Year Degree
Salary Range
37,687.53 - $42,398.47 Salary / year
Job Shift
9 : 00am to 5 : 00pm
Description
Organization Overview : The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.
Program Description : The GR Options Center supports New Yorkers to enroll in and complete college by counseling teens and adults, training school and community professionals, and convening the larger community on critical issues around equity in post-secondary education. Options has supported young people to enroll in college since 1985, professionals to support others since 2005, and college students to persist in college since 2012. Options currently serves over 2,000 people a year
Position Summary : Reporting to the Director of Training, the Program Coordinator will be responsible to support the overall administration of the Institute, prepare and maintain all training materials and with the Assistant Director, Systems Outcomes / Data Management oversee the Learning Management System (LMS) and Member 365 database.
Schedule : Monday through Friday 9 : 00 am to 5 : 00 pm. Occasional weekend / evening hours.
Salary Range : $37,687.53-$42,398.47
Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.
Roles, Responsibilities, and Essential Duties
Manage relationships with contractors, vendors and participants
With the Assistant Director of Systems Outcomes / Data Management oversee the Institute’s Member 365 database and Learning Management System.
Manage registration, payment, communication to participants, mailing list.
Upload and maintain learning modules, maintain public-facing member site with resources, and provide training and support to Institute staff on their use.
Assist with maintenance of Institute’s performance data to support team learning and performance goals, including evaluations, pre-post tests and surveys
Design and manage the production of training workbooks, including editing, layout and coordination with printer
Design and maintain the training workshop brochure and marketing campaigns
Initiate and develop relationships with most appropriate vendors for food, space and technology
Oversee the logistics of workshops (space, materials, food etc.)
Oversee the Institute processes, policies and systems
Respond to correspondence, email, and phone inquiries
Maintain the Options Institute files and materials
Manage expenses; track incoming revenue
Undertake special projects as needed
Qualifications / Educational Requirements
Associates or Bachelor’s degree required
2 or more years office experience
Must be expert with Microsoft Office (Word, Excel, PowerPoint and Publisher), Adobe Acrobat, SnagIt (image editing software) and have some LMS / database familiarity
Experience scheduling and tracking participants a plus
Excellent oral and written communication skills
Ability to work independently and as part of a team
Exceptional attention to detail
Occasional evening and weekend hours
Skills, Knowledge and Abilities
Strong customer service orientation
Sound judgment and discretion about protecting the privacy of participants
Ability to work independently as well as collaboratively
Ability to prioritize
Strong verbal and written communication skills
Exceptional attention to detail
Familiarity with counseling and the college access and success counseling processes a plus
Demonstrated adaptability and openness to shifting priorities, needs of stakeholders, and organizational changes
Computer Skills : To perform this job successfully, an individual should have / be :
Experience with database management
Must be proficient with Microsoft Office products (Word, Excel, PowerPoint, Pivot Tables a plus)
Experience with Google Docs, Spreadsheets a plus
Physical Requirements
Heavy computer use
Ability to bend and lift 40 lbs
Work Environment
Office
Employee Benefits :
Medical / Dental / Vision
Life Insurance / Commuter benefits / Employee Assistance Program (EAP) / Flexible Spending Accounts
403B Thrift Retirement Plan
12 Annual Sick Days
12 Agency Holidays
20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
Total of more than 6 weeks (a month and half) of paid time off
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Salary : $37,688 - $42,398
