What are the responsibilities and job description for the Customer Relations Associate position at Godsell & Davis?
Godsell and Davis, based in the greater Dallas area, is looking for a Customer Relations Associate. As our company expands, we are seeking a full-time candidate to help evolve our clients' sales strategy by utilizing our professional knowledge and, more importantly, our extensive experience in Business Partnerships. Our team of Customer Relations Associates is responsible for vetting client knowledge, including new products, services, and upgrades our customer is eligible for. This successful Customer Relations Associate will be tasked with controlling our market territory, managing escalations and promotions, specifying prices, and maintaining relationships with our clients and customers.
What will you be doing as a Customer Relations Associate:
- Grow our clients' accounts monthly with continuous improvement and increases.
- Responsible for customer service, price setting, promoting listings, and identifying products.
- Communicate effectively with customers, fellow employees, and management.
- Be knowledgeable and familiar with the surrounding businesses to track competitors' tactics.
- Maintain and build positive relationships with vendors, suppliers, and customers
- Utilize our existing sales systems and drive sales overall.
- Plan and implement corporate and departmental initiatives, policies, and procedures for our office.
Preferred Qualifications for our Customer Relations Associate:
- Bachelor's degree preferably in business administration or related field
- Previous customer service/ cashier experience in a retail environment
- High School Diploma or equivalent
- A self-starter with a sense of ownership who is adaptable, resilient, and can work independently in a dynamic and fast-paced environment.
- Ability to interact with diverse personalities
Godsell and Davis is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or other status protected by applicable federal, state, or local law. We are committed to creating an inclusive workplace where we value diversity and unique experiences, backgrounds, and identities.
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