What are the responsibilities and job description for the HVAC Sales / Service Manager position at Goettl's High Desert Mechanical?
As an HVAC Service Manager, you will recruit, train, and motivate a top-tier team of HVAC Technicians. Your leadership will drive the achievement of budgeted gross profit contributions and key performance indicators (KPIs), ensuring every customer interaction reflects our motto : "We do things the right way, not the easy way."
Benefits exclusive to all Goettl employees :
Opportunity for pay for production growth
On-going training for professional and financial growth
Benefits including medical, dental, vision, and life
401K with match
Career opportunities in multiple locations
Paid time off
Uniform service
Boot Allowance
Fully stocked vans you take home.
Limited on-call rotation
Fleet Trucks with provided Maintenance and repair that you take home
Central Scheduling- with Service Titan
KEY RESPONSIBILITIES
Oversee technician performance on every job, ensuring exceptional customer experiences.
Lead weekly sales meetings to review repair trends, channel sales, and system performance.
Assist technicians in creating the most effective system designs for customer needs.
Communicate marketing campaigns and promotions to the team.
Track, analyze, and review branch sales KPIs, including gross close rates and average ticket size.
Present repair and replacement options to customers virtually or by phone.
Conduct bi-monthly sales reviews and ongoing coaching for technicians.
Monitor compliance with Goettl standards and ensure accurate job data collection.
Manages technician schedules and provide real-time support.
Participate in technical training sessions to enhance team skills.
Required Skills :
PLEASE COMPLETE THE APPLICATION AND SUBMIT YOUR RESUME FOR CONSIDERATION.
Outstanding communication and public speaking abilities.
5 years in HVAC sales
Strong organizational and time management skills.
At least two years of sales experience with proven results.
Proficiency in MS Office, email tools, and related technology.
Five years of sales experience or experience as a "Sales Technician" in HVAC or Plumbing.
Two years of leadership, team training, or coaching experience.
ServiceTitan software experience is a plus.
Physical Requirements :
The role requires both desk work and periods of standing, bending, kneeling, or walking. Must be able to lift up to 15 pounds.
Equal Opportunity Employer : Goettl is committed to providing a workplace free of discrimination and harassment.
Ready to lead and make an impact? Apply today to join our team and help us continue doing things the right way-not the easy way.
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