What are the responsibilities and job description for the Customer Relations Manager position at Goff Welding LLC?
Are you an expert in welding, stainless steel fabrication, and customer service? Do you thrive in fast-paced industrial environments and know how to manage multiple projects while keeping clients happy? If so, we want you on our team!
What’s in it for You?
- Pay: $30 - $38 per hour overtime, bonuses, and commission opportunities
- Schedule: Full-time, Monday - Friday, with overtime and occasional weekend work as needed
- Benefits:
- Medical, Dental, and Vision Insurance
- Paid Time Off (PTO) and Paid Holidays
- Company Vehicle
- Flexible Schedule
- Employee Discounts & Referral Program
- Continued Education and Career Growth Opportunities
- Promote-from-within Culture
Why You’ll Love It Here
- Small Business, Big Impact: We’re a family-focused company where your work directly contributes to our success.
- Industry Expertise: We specialize in food-grade welding and industrial fabrication—this isn’t your average shop job.
- Career Growth: We invest in our team, offering ongoing training and real opportunities to advance.
- Client-Centered Role: This isn’t just a desk job—you’ll be on-site, working directly with customers, solving problems, and making things happen.
Your New Role
As Customer Relations Manager, you’ll be the face of Goff Welding LLC, ensuring top-tier service for our clients while overseeing industrial welding projects. Based in Paul, ID, you’ll travel as needed to job sites, managing multiple projects across the food processing industry.
Your Day-to-Day Will Include:
- Serving as the primary client contact, addressing concerns and ensuring project success
- Conducting site visits, managing customer relationships, and providing expert guidance
- Overseeing stainless steel welding, pipe fitting, and metal fabrication projects
- Ensuring compliance with food-grade processing and safety regulations
- Managing project timelines, budgets, and resources across multiple locations
- Providing technical expertise on welding techniques and fabrication best practices
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
Job requirements
- 3-5 years of experience in welding, fabrication, or industrial project management
- Strong knowledge of stainless steel welding and food-grade processing requirements
- Excellent customer service, problem-solving, and communication skills
- Experience managing multiple job sites and coordinating project timelines
- Proficiency in CRM and project management software
- Ability to work independently and travel as needed
- Valid driver’s license with a clean driving record (must be insurable under company policy)
- Ability to pass a background check and drug test
Preferred but Not Required:
- Experience in food processing industry welding/fabrication
- Certifications in welding or project management
Goff Welding LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Type: Full-time
Pay: $30.00 - $38.00 per hour
Expected hours: 41 – 50 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: In person
Salary : $30 - $38
