What are the responsibilities and job description for the Terminal Operation Assistant/ Specialist (Mandarin Required) position at GOFO Express?
Responsibilities:
- Evaluate and onboard DSPs, building strong, long-term partnerships.
- Negotiate contracts and service prices with DSPs.
- Assist with daily DSP operations and provide operational support.
- Monitor package deliveries, ensuring accurate tracking and on-time delivery.
- Resolve delivery-related issues to maintain high customer satisfaction.
- Analyze performance metrics and identify process improvements.
- Ensure DSP compliance with policies, contracts, and industry standards.
- Collaborate with internal teams to align on delivery strategies.
Requirements:
- Mandarin required.
- Experience in logistics operations or vendor management (DSPs preferred) preferred.
- Strong negotiation, communication, and problem-solving skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Knowledge of logistics systems and industry regulations is a plus.
- Education: Preferred background in logistics, supply chain management, analytics, engineering, or related fields.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Language:
- Chinese (Required)
Ability to Relocate:
- Hayward, CA 94544: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25
