What are the responsibilities and job description for the Last-mile Delivery Station Head(Mandarin Required) position at Gofo Inc?
Responsibilities：
DSP Management：
· Manage the operations of Delivery Service Partners (DSP) in the district.
· Supervise and guarantee that DSP activities adhere to the company's standards and demands.
· Eatablish and sustain a quality assurance framework for DSPs to maintain high service standards.
Warehouse Management:
· Oversee the day-to-day operations of warehouse providers, ensuring consistent on-time, quality performance through communication and continuous improvement.
Operation Management:
· Manage cross-border parcels from China to international markets, building proactive monitoring systems and contingency plans to meet customer delivery commitments.
· Generate reports related to business transactions and operational efficiency.
· Conduct root-cause analysis of failures and take corrective actionsManage compliance, quality control, and quality assurance standards and specifications.
· Developing key performance goals and managing the performance of staff.-Lead daily control meetings, identifying issues and actions to be taken.
· Overseeing large projects and interpreting performance reportsManaging the budget and monitoring the financial health of a location or business unit.
Recruitment and Training：
· Recruit DSP personnel that meet the company's requirements.
· Organize and implement DSP training programs to improve the skills and service levels of the DSP team.
Requirements：
· Mandarin required.
· Bachelor degree or equivalent required.
· At least 1 year of hands-on experience in last-mile delivery operations management, with a proven track record of optimizing delivery routes and improving service quality.
· Strong leadership and team management skills, with the ability to effectively manage and motivate a team of delivery personnel.
· Excellent problem-solving and decision-making abilities, particularly in addressing the unique challenges of last-mile delivery.
· Proficiency in data analysis and reporting, with the ability to use data to drive operational improvements in last-mile delivery.
· Ability to work under pressure and meet tight deadlines, a common requirement in the fast-paced environment of last-mile delivery.
Job Type: Full-time
Pay: $69,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $69,000 - $80,000
