What are the responsibilities and job description for the Warehouse Lead (Mandarin Required) position at Gofo Inc?
Company Overview
GOFO Inc specializes in last mile delivery solutions, ensuring that packages reach their final destination swiftly and securely.
Summary
As a Warehouse Lead at GOFO Inc, you will oversee warehouse operations to ensure efficient shipping, receiving, and inventory control. This role is vital in supporting our mission of delivering exceptional service and operational excellence across our expanding logistics network.
Responsibilities
- Gather and report feedback on issues related to business systems, working closely with IT and other support teams to resolve system-related challenges.
- Define and monitor the responsibilities of warehouse staff, regularly conducting performance evaluations to ensure high productivity and adherence to standards.
- Implement strategies to optimize warehouse staff performance and identify areas for improvement.
- Assess and manage the relationship with Delivery Service Providers (DSPs), regularly reviewing their performance and effectiveness in warehouse operations.
- Track DSP-related issues within the warehouse, ensuring follow-up and resolution of reported challenges.
- Promptly respond to onsite requests, such as order pickups, maintaining warehouse order and addressing any safety concerns.
- Proactively identify and resolve workflow bottlenecks to streamline warehouse operations.
- Continuously assess and improve site layout and workflow design for maximum efficiency and reduced operational delays.
- Coordinate with other business departments to ensure alignment and smooth operation across teams.
- Analyze, design, and refine operational processes for optimal efficiency, safety, and performance.
- Collect feedback on urgent issues, and initiate improvements based on insights to enhance warehouse processes continuously.
- Other tasks assigned.
Qualifications
- Previous experience in logistics, warehouse operations, or sorting management is preferred.
- Fluent in both English and Chinese.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Excellent problem-solving skills and the ability to work under pressure.
- Knowledge of logistics software and data tracking tools is a plus.
- Strong communication and organizational skills.
- Ability to adapt quickly to changes in volume and operations.
If you're ready to take charge of our warehouse operations and contribute to redefining last-mile delivery at GOFO Inc, we invite you to apply today!
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $23 - $25
